Future Opportunities: Retirement Implementation Specialist

Gusto • Chicago, NY

27d • Hybrid

About The Position

As a core member of the Retirement Implementation team, you’ll be responsible for setting up customers with their new 401(k) retirement plan while providing a delightful experience. You’ll put their minds at ease by guiding them through the process, providing timely information, and keeping all the moving parts running smoothly. You will use your project-management skills to streamline plan administration, drive operations, and build the retirement engine that will make benefits with Gusto great.

Requirements

• Project-management skills.
• AI experience requirements vary by role and will be assessed during the interview process.

Nice To Haves

• AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves.

Responsibilities

• Setting up customers with their new 401(k) retirement plan.
• Providing a delightful experience to customers.
• Guiding customers through the retirement plan setup process.
• Providing timely information to customers.
• Keeping all the moving parts of the retirement plan setup running smoothly.
• Using project-management skills to streamline plan administration.
• Driving operations.
• Building the retirement engine that will make benefits with Gusto great.

Benefits

• Competitive base pay
• Benefits
• Equity (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed