Retirement and Benefits Technician 2 (02-8084)

State of Alaska•Juneau, AK
•Onsite

About The Position

This position will serve as a Retirement and Benefits Technician 2 for the Pension Adjustment and Disability Unit. This position will be processing deferred compensation requests, disability applications and other various actions when members return to work after retirement. The Division of Retirement and Benefits administers the State of Alaska and political subdivision disability retirement programs as well as deferred compensation plan changes through Empower Retirement. Our focus is to deliver excellent, accurate, and timely service to our member community.

Requirements

  • Six months of experience as a Retirement and Benefits Technician 1 with the State of Alaska or the equivalent elsewhere.
  • Six months of entry-level technical experience that required applying basic knowledge of a retirement program, benefits program, human resources policy, or labor relations guidelines, or in preparing, receiving, reviewing and processing health, life, or disability insurance claims or payments, or processing budgetary or financial documents.
  • One year of advanced clerical experience in an office environment where the work supported the efforts of technical or professional staff, and required some application of guidelines and policies to meet assigned responsibilities.
  • One year of post-secondary education (32 semester hours or 48 quarter hours from an accredited college or university equals one year) in any field.

Nice To Haves

  • Arithmetic/Mathematical Reasoning: Performs computations such as addition, subtraction, multiplication, and division correctly; solves practical problems by choosing appropriately from a variety of mathematical techniques such as formulas and percentages.
  • Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
  • Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.
  • Reading Comprehension: Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.
  • Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.

Responsibilities

  • Processing deferred compensation requests
  • Processing disability applications
  • Processing other various actions when members return to work after retirement

Benefits

  • Gain knowledge in the area of disability retirement, deferred compensation and pension adjustments, giving the employee a wide range of competencies for future promotional opportunities.
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