Retinal Treatment Coordinator (COA)

Eye Associates Of New MexicoSanta Fe, NM
Onsite

About The Position

Eye Associates of New Mexico has an outstanding career opportunity for a part-time Retinal Treatment Coordinator (COA), working 20 hours per week. This role is crucial in facilitating and communicating day-to-day specialty duties related to retinal treatments. The coordinator will schedule retinal injections and lasers, manage workflow, and ensure timely follow-up communication with physicians and patients. Additionally, the position may provide technical support to physicians for patient evaluation, diagnosis, treatment, and continuing care. The ideal candidate will have achieved Certified Ophthalmic Assistant (COA) certification.

Requirements

  • High school diploma (or equivalent).
  • Certified at the Certified Ophthalmic Assistant (COA) level.
  • Minimum of two years' clinical experience.
  • Demonstrate competency in the defined content areas for a COA per HR policy #2.29--Technician Training and Competency Expectations.
  • Strong verbal and written communication skills.
  • Strong customer service orientation.
  • Attention to detail.
  • Excellent organizational skills.

Nice To Haves

  • Strong computer skills are preferred.
  • Typing skills of at least 35 words per minute are desirable.

Responsibilities

  • Schedules intravitreal injections and laser procedures based on physicians plan/time frame requirement.
  • Maintains intravitreal injection supply, inventory and responsible for ordering and tracking drugs.
  • Initiates prior authorizations when needed for procedures/medications.
  • Carefully and accurately charts communication with patients regarding cancelled appointments, no shows and rescheduled appointments.
  • Reviews chart for procedure information and correct eye to be treated, alerts doctor of any discrepancies.
  • Responsible for pre-registration duties prior to patients scheduled procedure.
  • Accurately documents patient, injection drug and correct eye into PODIS system
  • Accurately maintains correct and adequate inventory of drugs used for intravitreal injections and documents in PODIS.
  • Responsible for maintaining and communication with companies regarding drug returns and/or replacements.
  • Prepares electronic medical record by documenting history, medications and other pertinent information as needed.
  • Determines patients visual acuity.
  • Checks pupillary measurement.
  • Determines intraocular pressure
  • Checks muscle motility.
  • Performs confrontation visual field.
  • Performs slit lamp exams.
  • Performs retinoscopy and refraction.
  • Administers dilating drops when appropriate.
  • Demonstrates knowledge of pharmacology.
  • May be required to function as a technician in clinic as patient care needs dictate.
  • Annual completion of assigned Learning Management System (LMS) courses is mandatory.

Benefits

  • Career Path
  • Higher pay in areas where the cost of living is higher
  • Paid time off (PTO)
  • Eight (8) company paid holidays (including the day after Thanksgiving and Christmas Eve!)
  • Medical and Dental
  • Health Savings Account
  • Generous Vision benefits for you and your dependents
  • Education Assistance Program
  • Uniform (scrub) allowance
  • Company provided logo apparel
  • 401(k) and Roth Program
  • Flexible Spending Account (FSA)
  • Free Calm app
  • Financial Wellness Program
  • Identity Theft Protection Plan
  • Employee Assistance Program
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