Retinal Imaging Technician

iCare Health Solutions•Tallahassee, FL

5d•Hybrid

About The Position

iCare Health Solutions is a Health Services Organization that delivers fully integrated and coordinated eye care solutions. Our solutions embrace well-care by proactively maintaining and measuring patient health through our primary eye care model. As part of this responsibility, we are contracted by several Health Plans to provide Retinal Screenings for non-compliant Diabetic patients. We are doctor-owned, patient-focused, and guided by a fundamental purpose to create a better healthcare delivery system where integration and collaboration drive better outcomes. We seek employees who are creative thinkers with fresh insights, who thrive in a dynamic, customer-centered environment. We value diversity and recognize that the unique qualities of individuals contribute to our strength.

Requirements

Associate degree or work history equivalent
A Minimum of 2 years working in a medical professional environment with a customer or patient interaction
Ability to communicate with patients and staff in a professional manner
Requires excellent interpersonal skills, initiative, and the ability to work independently as well as part of a team
Must be prompt, organized, and have excellent time management capabilities
Ability to work on multiple tasks simultaneously and adapt to changing priorities
Microsoft Word, Excel, and Outlook knowledge; ability to learn company software systems
Ability to develop and maintain professional relationships
Ability to focus attention on quality outcomes and meeting established goals
Ability to use considerable discretion, judgment, and independent problem-solving
The ability to lift up to 30 pounds
Reliable transportation to travel locally to screenings
Willingness to travel to other Florida geographies overnight
Ability to travel up to 75% of the time
Clean DMV record

Nice To Haves

Medical or eye care experience
Bi-lingual (English/Spanish or English/Creole)

Responsibilities

Capture retinal images of the eyes of diabetic patients with the use of a non-mydriatic fundus camera
Educate and set appropriate patient expectations regarding the purpose and screening process
Upload and transmit patient images and reports through an online portal during or immediately after each screening
Travel to screening locations, perform screening prep, and wrap-up duties as outlined
Collaborate with remote team members and management, as well as screening location staff
Work with members of staff on identifying process improvements; and perform other duties as assigned by management
Work with a variety of patients in a physician's office setting and their homes
Coordinate patient flow with medical staff at a variety of offices
Discuss expectations and processes with patients
Capture retinal images using an automatic digital camera
Upload and transmit images and reports through an online portal