Retina Team Coordinator

American Vision Partners•Mesa, AZ

2d•Hybrid

About The Position

This role will oversee and assume all clinical responsibility for surgical patients (scheduling, orders, surgery consenting, ASCANS, etc) within a retina doctor team. Prepare clinic schedules two to three days ahead. Enroll and manage all co-pay assistance programs and specialty medication orders. Simplify current surgery workflow and alleviate the clinic team of time-consuming tasks to allow better patient flow and for the greater retina team to be more available to assist in patient care.

Requirements

High school diploma or equivalent
One to two years’ experience working for an Ophthalmology Practice
Six months experience with patient surgery scheduling.
Friendly, outgoing, flexible team player with good customer service skills
Able to work in a fast-paced office environment
Self-starter that requires minimal direction once objectives and direction are provided
Well-organized with keen attention to detail
Excellent interpersonal skills, interacts positively with physicians, staff and patients
Ability to work as a team member
Ability to make decisions within established protocols and with minimal supervision
Demonstrated computer literacy
Familiarity with general office equipment and intranet page for support
Must be able to stand and sit for long periods. Work activity also requires walking, bending, reaching and lifting.

Nice To Haves

Experience working with a retina team or consistent interface with retina processes is a plus

Responsibilities

Review schedules 3 days in advance
Schedule surgery patients
Consent surgery patients
Complete PPQ’s for surgery patients
Schedule ASCANS/ print when complete and provide copy to surgeon for review
Add surgery orders and task to the surgeon
Assist with FMLA forms for patients
Enroll patients in co-pay assistance programs
Track Enrollments on Spreadsheet
Order Specialty medications as needed
Run 28-day report and RTC report as back up to office PSS team
Assist retina team in other tasks as needed
Travel to and work from all clinic locations where the retina surgeon holds clinic as well as support the surgeon in the ASC, not in a surgical capacity, as needed.