Retention Marketing Coordinator

Caesars EntertainmentJersey City, NJ

About The Position

The CRM Editor, Weekend & Events Coordinator is responsible for executing Caesars Sportsbook marketing and communications strategy through owned channels during times of high customer engagement and key points of the sports calendar.

Requirements

  • Bachelor’s Degree in Marketing or related field
  • 3-4 years of applicable marketing experience
  • Computer literate; experience working with Microsoft Suite, Adobe, Salesforce, Airship, Optimove, Wrike and other marketing products a plus
  • Must be able to organize and maintain a wide variety of activities in a multi-tasking fast-paced environment
  • Flexible schedule required to adhere to Sportsbook customer needs, weeknight and weekend (Thursday-Monday) shifts required
  • Minimum 21 years of age
  • Excellent interpersonal communication, team building, and problem-solving skills are required
  • Strong organizational skills and attention to detail
  • Understanding of business acumen to troubleshoot and solve problems with guidance from supervisor
  • Experience executing business plans with digital/marketing counterparts
  • Ability to uphold the highest level of integrity in all situations and recognize standards required by a regulated business
  • Track record of working against deadlines
  • Attention to detail and prioritization of accuracy

Nice To Haves

  • Experience within the Sportsbook or Casino industry preferred but not required
  • Experience working in a regulated industry a plus but not required

Responsibilities

  • Work with strategy and marketing to plan weekend and special event executional needs for email, in-app and push notifications based on sports schedule (Thursday through Monday)
  • Coordinate both pre-planned and live messages to meet customer needs and business objectives
  • Adapt in-the-moment messaging for owned channels as required based on game play and storylines
  • Troubleshoot communication and scheduling for any changes to planned emails, pushes or in-app messages
  • Manage execution of messaging material to maintain quality assurance
  • Validate all copy and graphic materials upon receipt
  • Ensure all marketing and promotional materials are deployed accurately and in a timely manner to meet deadlines and/or align with timing of event
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