Retail Zone Manager

Retail and Dining Positions•San Antonio, TX

11d•Onsite

About The Position

The Retail Zone Manager is responsible for overseeing the performance, operations, and profitability of multiple retail locations within an assigned geographic zone. This role provides leadership and support to Store Managers, drives sales growth, ensures operational excellence, maintains brand standards, and delivers an exceptional customer experience. The Retail Zone Manager partners with corporate and field leadership to achieve business objectives. Position Description Summary: The Zone Manager partners with the General Manager in the operation of store(s) through leadership managing, training, coaching, and mentoring fellow associates to deliver a first-class customer service experience in-store execution.

Requirements

Put the customer first at all times (internal and external).
Be a best in first class service role model and champion by providing on the job training & guidance to sales associates consistent with company practices.
Ability to work various shifts in a 7/365 team orientated environment, including weekends and holidays.
Ability to pass the Federal Criminal History Record Check and Paradies Lagardère Background Check.

Responsibilities

Overseeing the performance, operations, and profitability of multiple retail locations within an assigned geographic zone.
Providing leadership and support to Store Managers.
Driving sales growth.
Ensuring operational excellence.
Maintaining brand standards.
Delivering an exceptional customer experience.
Partnering with corporate and field leadership to achieve business objectives.
Managing, training, coaching, and mentoring fellow associates to deliver a first-class customer service experience and in-store execution.