About The Position

The Visual Merchandiser uses creativity and a strong sense of style to design and maintain displays that enhance the shopping experience and highlight key products. The role focuses on seasonal trends, three-dimensional props, vinyl graphics, and in-store events to bring brand concepts to life. It calls for an eye for design, knowledge of fashion and visual presentation, and the ability to work safely with tools and materials. The position creates inspiring store experiences that attract customers and drive sales. Responsibilities include executing visual merchandising projects in assigned departments, creating fashion presentations and displays, installing promotional collateral and three-dimensional elements, supporting merchandise moves, and keeping the sales floor visually compelling, organized, and easy to shop. The Visual Merchandiser works with store leadership and cross-functional teams to align on priorities and initiatives, while providing friendly customer service and helping achieve sales goals.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies, visual and merchandising directives, and safety rules and procedures in English.
  • Knowledge of current fashion trends and ability to uphold Macy’s visual merchandising standards.
  • Ability to work safely with tools and materials.
  • Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 50 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

  • Execute visual merchandising projects in assigned departments on a monthly, quarterly, and seasonal basis.
  • Create engaging visual presentations and product merchandising, including mannequin styling, window displays, fashion trend statements, fixture placement, wall formatting, product placement, and use of visual collateral.
  • Style merchandise from the sales floor to create compelling fashion presentations that inspire customer purchases.
  • Install promotional and event collateral, including vinyl graphics, wall signage, and prop displays, in line with the company marketing calendar and direction.
  • Construct and install three-dimensional display elements using hand and power tools.
  • Add creative details and enhancements that reflect Macy’s style while staying within visual direction.
  • Support merchandise moves and maintain the sales floor by updating signage and keeping displays recovered.
  • Review store priorities and product placement, and stay informed about new arrivals, top sellers, and current trends.
  • Maintain a visually compelling, organized, and shoppable sales floor.
  • Collaborate and communicate with store leadership and cross-functional teams to align on priorities and initiatives.
  • Welcome customers and create friendly, personal conversations that build customer relationships.
  • Work collaboratively with colleagues and strive to achieve individual and store results.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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