Retail Truck Unloader - Early Mornings

TJX•Traverse City, MI
•Onsite

About The Position

The Retail Truck Unloader is responsible for helping deliver a highly satisfied customer experience by engaging with customers, maintaining a clean and organized store, and following operational, merchandising, and loss-prevention standards. The role may be cross-trained in multiple store areas to support business needs. The position includes processing and preparing merchandise for the sales floor, supporting store recovery and cleanliness, and participating in safety and shrink-reduction programs. The role may also involve ringing customer purchases and returns, promoting credit and loyalty programs, and performing other assigned duties.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills with attention to detail.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Model established customer experience practices with internal and external customers.
  • Support a positive store culture through honesty, integrity, and respect.
  • Accurately ring customer purchases and returns and count change according to procedures.
  • Promote credit and loyalty programs.
  • Maintain the merchandising philosophy and follow established merchandising procedures and standards.
  • Process and prepare merchandise for the sales floor according to company procedures and standards.
  • Initiate and participate in store recovery as needed throughout the day.
  • Maintain organizational, cleanliness, and recovery standards for the sales floor and help maintain the cleanliness of the entire store.
  • Provide and accept recognition and constructive feedback.
  • Follow labor laws, policies, and procedures.
  • Support and participate in store shrink-reduction goals and programs.
  • Participate in safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation assistance
  • Bereavement benefit
  • 401(k) associate contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for eligible associates
  • Medical insurance for eligible associates
  • Dental insurance for eligible associates
  • Vision insurance for eligible associates
  • Health savings account (HSA)
  • Health care flexible spending account (FSA)
  • Life insurance
  • Short- and long-term disability
  • Paid parental leave
  • Paid holidays, vacation, and sick time
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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