Retail Merchandising Supervisor- Virginia

Phillips Pet Food & Supplies•Richmond, VA

12d•Hybrid

About The Position

We are looking for a driven, hands-on Retail Territory Supervisor to help lead our merchandising operations throughout the Richmond, VA area. This position reports to the Grocery Field Manager and combines field leadership, team development, operational execution, and customer relationship management. The role involves ensuring exceptional merchandising execution across the territory while developing and supporting a team of Retail Merchandisers. It offers a Monday-Friday schedule with weekends off, opportunities for professional growth in the pet industry, and requires travel throughout Virginia and West Virginia.

Requirements

3–5 years of retail experience
Proven ability to lead, influence, and develop a team
Strong organizational and multitasking skills
Ability to work independently and make decisions in the field
Excellent communication skills (phone, email, and face-to-face)
Basic proficiency with Microsoft Excel, Word, and Outlook
Ability to adapt quickly in a fast-changing environment
Valid driver's license, reliable transportation, and proof of insurance
Strong attention to detail and dependable work habits
Lift up to 30 lbs. regularly
Lift up to 50 lbs. occasionally
Bend, pull, reach, and move product throughout the workday
Safely operate box cutters, barcode scanners, carts, and dollies
Maintain a constant state of alertness while working and driving

Nice To Haves

Knowledge of the pet supplies or grocery industry
Experience reading schematics, planograms (POGs), and merchandising layouts

Responsibilities

Recruit, interview, hire, and train merchandising staff
Foster a positive, collaborative team environment
Manage, coach, and support Retail Merchandisers to ensure success
Partner with third-party merchandising teams and supervisors
Lead the execution of retail programs supporting annual growth objectives
Coordinate store resets, remodels, audits, and merchandising updates
Ensure schematic and planogram integrity across all assigned locations
Provide route coverage during vacations, vacancies, transitions, or emergencies
Support merchandise ordering, shelf maintenance, and merchandising standards
Build strong partnerships with Store Managers, Receivers, and field leadership
Serve as a key resource for handling store service concerns and opportunities
Maintain communication with merchandising teams and business partners
Identify market growth opportunities and provide recommendations to leadership
Monitor and approve payroll regularly
Prepare and submit weekly activity reports
Utilize company systems, including Prelude and Movista
Coordinate routing and scheduling with the Central Logistics Manager
Develop monthly activity schedules for merchandising, resets, and promotional events
Monitor email and voicemail to ensure timely communication and follow-up