Retail Sales And Merchandising Supervisor

Opportunities to•Santa Clara, CA

1d•$70,304•Onsite

About The Position

MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values. We are currently seeking self-motivated, results-oriented RETAIL SALES AND MERCHANDISING SUPERVISOR. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years!

Requirements

High school diploma required with proficiency in Microsoft Office
Two or more years of experience in a retail sales environment with direct accountability for achieving sales and customer service targets and merchandising standards, in a lead or supervisory capacity preferably
Able to communicate professionally, handle multiple customers at once and relate to people with varying levels of technical expertise
Ability to generate sales and execute corporate initiatives

Responsibilities

Through sales floor leadership, ensure associates are greeting and presenting credible product solutions to all customers; ensure customer satisfaction standards are being met in the department
Oversee the execution of ad set and visual merchandising standards within the department
Supervise all freight flow and merchandise processing within the department, including regular cycle counts and tracking of company assets through inventory control
Participate in department staffing, training and scheduling activities to ensure competent associates are hired to properly service our customers; communicate any issues to management
Provide regular coaching and feedback to associates to ensure appropriate sales presentation, customer satisfaction, visual merchandising standards and desired results are understood and being met within the department
Participate in and lead open and close procedures
Serve as floor leader or manager-in-charge during absence of store managers
Support store operations by maintaining loss prevention awareness and helping to prepare for physical inventory
Partner with senior management and/or Regional HR Manager when needed to ensure human resource issues are handled in accordance with guidelines
Perform other duties and tasks as assigned