Retail Team Lead, Bay Centre

Purdys ChocolatierVictoria, BC
Onsite

About The Position

Purdys Chocolatier, voted one of Canada's Best Employers, is seeking an enthusiastic Team Lead for their Victoria Bay Centre shop. This role reports to the Shop Management and assists in ensuring efficient operations related to merchandising, customer service, and general shop functions, adhering to company policies. The Team Lead will guide staff, focusing on customer engagement, driving sales, and fostering a positive team environment. The company values diversity and welcomes applicants from all backgrounds. This position requires availability for all shifts, including weekdays, weekends, evenings, and holidays.

Requirements

  • Leadership experience in a fast-paced retail/hospitality industry.
  • Self-motivated and driven for results.
  • Enthusiastic about selling a quality product.
  • Dedicated to providing a great customer experience.
  • Energetic and enjoy meeting new people.
  • Excited about working with a team and building a career and growing within Purdys Chocolatier.
  • Available for all types of shifts, including weekdays, weekends, evenings and holidays.

Nice To Haves

  • Passionate about chocolate.

Responsibilities

  • Assist with leading the shop towards success.
  • Ensure all functions relating to merchandising, customer service, and general shop operations are performed efficiently and to the policies and guidelines of the company.
  • Guide the staff.
  • Engage with customers.
  • Drive sales.
  • Work in a team environment.

Benefits

  • Active Lifestyle Reimbursement Program
  • Tuition Reimbursement Program
  • Employee discount
  • Extended Health & Dental Plan
  • Sick Days
  • Profit Sharing
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