Retail Supervisor | Denver Airport

MISSION YOGURT INC•Denver, CO

3d•Onsite

About The Position

Mission Yogurt is seeking a Retail Supervisor for its travel convenience stores inside the Denver Airport. The Retail Supervisor is responsible for overseeing daily operations by ensuring high-quality service and maintaining an excellent guest experience. This role supports the management team by supervising team members, upholding company standards, and maintaining a smooth and efficient workflow during shifts. We are looking for someone with open availability, with weekends being a must! This position will support all 3 retail locations!

Requirements

At least 1 year front-of-house Lead experience.
Availability to work nights, weekends, flexible schedules, and holidays.
Highly energetic, positive, self-motivated, goal-oriented, engaging, dependable, and maintains a professional appearance.
Exceptional leadership, interpersonal, written, and oral communication, as well as conflict resolution skills.
Record of maintaining high standards in cleanliness, sanitation, food quality, and guest satisfaction.
Basic computer literacy, basic math skills, and strong analytical/decision-making skills.
Assesses work-related issues in a professional manner and exercises honest, non-biased judgment.
Must be able to pass a 10-year background check per TSA guidelines.

Responsibilities

Control waste and record all waste using the approved guidelines.
Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
Coaching, training, and guiding team members.
Help to provide orientation of company and department rules, policies, and procedures, and oversee training of new employees.
Assist with labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
Maintain appropriate cleaning schedules for both the FOH and storage areas.
Provide safety training in lifting and carrying objects and handling hazardous materials.
Attends all scheduled employee meetings and brings suggestions for improvement.
Responds efficiently and accurately to customer feedback.
Ensure adherence to stock control procedures; monitor and order supplies.
Knowledgeable of all policies regarding personnel and administer prompt, fair, and consistent corrective action for all violations of company policies, rules, and procedures.
Maintain approachability and cooperation with staff.
Upholds ideals, values, and practices that are the foundation of Mission Yogurt: Loyalty, Innovation, Service, Communication, and Flexibility.