Retail Supervisor - Full Time (Dolphin Mall)

PUMA

6d•$21 - $24•Onsite

About The Position

PUMA is seeking a Retail Supervisor to provide consistently high standards of customer experience within the Store, ensuring the Store consistently achieves or exceeds sales, KPIs, and profitability goals. This role involves assisting with recruitment, training, development, and succession of employees, managing payroll control and scheduling, and overseeing merchandise and inventory. The supervisor will also be responsible for maintaining a safe and compliant working environment and adhering to all company policies and procedures.

Requirements

1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear).
Proven ability to exceed sales goals.
Demonstrated ability to reason through complex issues.
Ability to present information to large groups.
Strong team player.
Excellent communication skills.
Ability to learn quickly.
Computer skills, basic know-how about MS Office programs, and retail software.
The ability to constantly walk and move about is required.
Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision.
Ability to lift/carry, push/pull up to 30 pounds regularly.

Responsibilities

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
Ensure the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees.
Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers.
Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager.
Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts.
Responsible for handling and processing incoming and outgoing merchandise.
Comply with all Policies & Procedures, operational core competencies and key accountabilities.
Responsible for maintaining a safe, healthy and compliant working and shopping environment.
Work non-traditional hours; weekends, evenings, holidays; overtime may be required.