The North Face: Floor Supervisor - Dolphin Mall

The North Face • Miami, FL

10d • $19 - $24 • Onsite

About The Position

At The North Face, we are driven by a passion for Exploration, Innovation, and Love for Wild Places. We believe exploration is a mindset that influences everything we do. As a community of explorers, we remain curious about new ideas, places, and people. If you envision yourself working alongside a team of adventure enthusiasts, The North Face could be the perfect fit for you. Visit The North Face Careers or www.thenorthface.com to learn more about our values and culture.

Requirements

• 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Nice To Haves

• A High School Diploma or equivalent is preferred.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also achieving individual goals.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Benefits

• Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential.
• General overview of benefits provided at VF by visiting www.MyVFbenefits.com and by clicking Looking to Join VF?
• Detailed information on the benefits options you qualify for will be provided upon hire.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED