Retail Supervisor

Island Hospitality ManagementCitra, FL
Onsite

About The Position

At Camp Margaritaville Resort, we blend laid-back island vibes with exceptional hospitality to create unforgettable experiences for every guest. From family-friendly activities to signature Margaritaville celebrations, we deliver fun, escape, and adventure in every moment. We’re seeking a Retail Supervisor to oversee daily retail operations and lead our store team in delivering outstanding guest service. This role is hands-on and customer-focused, combining leadership responsibilities with day-to-day retail operations to ensure an inviting, well-run shopping experience.

Requirements

  • Prior retail or customer service experience
  • Supervisory experience preferred
  • Strong cash-handling skills and attention to detail
  • Basic computer proficiency, including email and internet use
  • Excellent written and verbal communication skills
  • Friendly, approachable demeanor with a strong commitment to guest service
  • Ability to lead by example in a fast-paced environment

Responsibilities

  • Supervise daily retail store operations and provide leadership to retail staff
  • Greet customers, answer phones courteously, and ensure all sales transactions are completed accurately
  • Receive payments by cash, check, or credit card and accurately count and provide change
  • Monitor cash handling procedures and report shortages or discrepancies to the Resort Manager
  • Ensure merchandise is neatly displayed, properly stocked, and visually appealing
  • Communicate inventory shortages and assist with merchandise ordering
  • Receive, verify, and stock vendor deliveries; maintain positive vendor relationships
  • Perform and oversee shift opening and closing duties
  • Assist with guest registration, including greeting and registering overnight campers and issuing passes
  • Maintain cleanliness and safety of interior and exterior store areas
  • Inspect store facilities and equipment to ensure proper working order and report any issues to management

Benefits

  • Healthcare including Medical, Dental, and Vision Insurance
  • HSA & FSA plans available
  • Dependent care FSA
  • Identity Theft Protection Insurance
  • Commuter benefits including transit & parking
  • Pet Insurance
  • PTO and Payroll Incentives for Annual Wellness Exams
  • Employee Assistance Program
  • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
  • Paid Sick and Vacation Time
  • Family Leave
  • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary.
  • 401(k) is fully vested upon the first contribution
  • Rewarding Hard Work: Incentive based bonus program
  • Free room nights at our properties and employee discounts within your brand
  • Discounts for friends and family within your brand
  • Team Member recognition and bonus
  • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
  • Career Growth through our in-house training program with a path personalized to your desired goals
  • Referral bonus program to ANY of our locations
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service