Part-Time Retail Supervisor
About The Position
As a Retail Supervisor at Fjällräven, you will play a key role in bringing the company's mission to life, which is to help people feel at home in nature. This involves more than just selling gear; it's about fostering meaningful conversations, sharing knowledge, and cultivating a store culture rooted in sustainability, curiosity, and care. You will serve as a trusted keyholder and shift lead, guiding the sales floor, supporting daily operations, and assisting teammates in performing their best. Through thoughtful leadership and genuine guest connection, you will ensure every interaction reflects the brand's values.
Requirements
- Prior experience in retail or customer service
- Leadership skills rooted in trust, example, and collaboration
- A strong track record of delivering thoughtful, memorable guest experiences
- Clear communication, organization, and time-management skills
- Passion for the outdoors, sustainability, and continuous learning
- Comfort using retail systems (POS, inventory tools), or a willingness to learn
Responsibilities
- Lead by example on the sales floor, coaching and motivating teammates to deliver exceptional service.
- Bring Fjällräven's GUIDE service standards to life by welcoming, educating, and inspiring guests.
- Foster a positive, collaborative team culture grounded in respect, learning, and shared purpose.
- Open and close the store as a trusted keyholder, supporting cash handling, store readiness, and daily transitions.
- Support operational excellence, including inventory accuracy, stock organization, and visual standards.
- Help ensure a safe, secure, and compliant store environment.
- Model sustainability in action, sharing programs like the Arctic Fox Initiative with guests and teammates.
- Support community engagement through store events and local partnerships that reflect Fjällräven's values.
- Represent the brand with authenticity, curiosity, and care, both in and beyond the store.
Benefits
- RRSP/DPSP program to support your long-term financial wellbeing
- Comprehensive health and wellness benefits for full-time roles, including medical, dental, and vision coverage
- Generous paid time off to rest, recharge, and get outside
- Product discounts and access to Fjällräven outdoor events
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
