Retail Supervisor - Minnesota Vikings Training Facility (Eagan Lakes)

Fanatics • Eagan, MN

20h • Onsite

About The Position

The Retail Supervisor plays a critical role in the store and/or venue assisting the Leadership team with creating the ultimate game day and fan experience by leading the front-line part-time retail team (Retail Associate/ Retail Lead). The Retail Supervisor will drive results through coaching to carry out operational excellence expectations. The Retail Supervisor will work a full-time schedule including days, nights, weekends, and extended hours on game day and during events.

Requirements

• Minimum 18 years of age.
• Ability to work independently and responsibly in a fast-paced environment.
• Demonstrated proficiency in Fanatics and Retail operation systems including but not limited to POS, OpSuite, My Playbook, Service Now, and OKTA
• Possess a fun, outgoing, confident, professional demeanor.
• Ability to work well with all levels of management, build partnerships, and coach teams.
• Ability to anticipate and solve problems and act decisively.
• Ability to represent Fanatics/League/Team Values and standards.
• Ability to balance, prioritize, and delegate multiple projects while remaining calm under pressure.
• Strong communication, literacy, and numeracy skills

Nice To Haves

• Minimum two years working in retail or sales preferred.
• Foreign language skills are a plus.
• Prior leadership experience preferred.

Responsibilities

• Drive sales results by consistent execution of daily operations
• Support back-of-house operations; maintain stockroom organization.
• Make recommendations to the Leadership team when making decision including but not limited to; revenue targets, per cap, and UPT (unit per time)
• Work with Retail Associates to ensure an exemplary fan experience.
• Communicate expectations for assignments and projects to the part-time retail team (Retail Associate/ Retail Lead)
• Provide training and assistance to all part-time retail team (Retail Associate/ Retail Lead)
• Coach part-time retail team (Retail Associate/ Retail Lead) based on observed job performance and knowledge of operational excellence to ensure an exemplary fan experience.
• Encourages and models Fanatics Values
• Perform Manager on Duty responsibilities.

Benefits

• The wage rate for this position is $21.68-$26.44/Hour, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees