Retail Supervisor - Minnesota Vikings Training Facility (Eagan Lakes)

Fanatics•Eagan, MN

6d•Onsite

About The Position

The Retail Supervisor plays a critical role in the store and/or venue assisting the Leadership team with creating the ultimate game day and fan experience by leading the front-line part-time retail team (Retail Associate/ Retail Lead). The Retail Supervisor will drive results through coaching to carry out operational excellence expectations. The Retail Supervisor will work a full-time schedule including days, nights, weekends, and extended hours on game day and during events.

Requirements

Minimum 18 years of age.
Ability to work independently and responsibly in a fast-paced environment.
Demonstrated proficiency in Fanatics and Retail operation systems including but not limited to POS, OpSuite, My Playbook, Service Now, and OKTA
Possess a fun, outgoing, confident, professional demeanor.
Ability to work well with all levels of management, build partnerships, and coach teams.
Ability to anticipate and solve problems and act decisively.
Ability to represent Fanatics/League/Team Values and standards.
Ability to balance, prioritize, and delegate multiple projects while remaining calm under pressure.
Strong communication, literacy, and numeracy skills

Nice To Haves

Minimum two years working in retail or sales preferred.
Foreign language skills are a plus.
Prior leadership experience preferred.

Responsibilities

Drive sales results by consistent execution of daily operations
Support back-of-house operations; maintain stockroom organization.
Make recommendations to the Leadership team when making decision including but not limited to; revenue targets, per cap, and UPT (unit per time)
Work with Retail Associates to ensure an exemplary fan experience.
Communicate expectations for assignments and projects to the part-time retail team (Retail Associate/ Retail Lead)
Provide training and assistance to all part-time retail team (Retail Associate/ Retail Lead)
Coach part-time retail team (Retail Associate/ Retail Lead) based on observed job performance and knowledge of operational excellence to ensure an exemplary fan experience.
Encourages and models Fanatics Values
Perform Manager on Duty responsibilities.