Retail Supervisor Full Time

Acosta•Albany, NY

1d•Onsite

About The Position

The Retail Supervisor-Events is responsible for the management of effective, efficient and quality event execution in a designated location. They are to audit, train and coach Event Specialists on proper team compliance measurements to effectively represent the CROSSMARK Events team. This job description does not imply that the above functions are the only tasks that may be performed. Individuals will be expected to follow any other job-related instructions and perform any other job-related tasks as directed by management. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. You are responsible for reporting any employment related injury to you or your team incur as soon as possible following an incident resulting in an injury.

Requirements

Associate Degree and/or Technical Diploma or one to two year’s related experience and/or training; or equivalent combination of education and experience.
Ability to use and navigate on a company provided computer and mobile device applications and internal systems.
Proficient skills with MS Office Suite programs.
A valid driver’s license is required.
A National Registry of Food and Safety certification required within 30 days of employment if not already certified.
Local Food Handlers permit if required.
English is the primary language skill; however, bilingual skills may be required based on business necessity.

Nice To Haves

Bilingual skills may be required based on business necessity.

Responsibilities

Recruiting, supervising and motivating employees, and developing them to deliver on client expectations.
Training Events Specialists on company processes, policies, procedures, and position responsibilities.
Ensuring quality execution by conducting audits and work-withs of Event Specialists and developing event execution skills and knowledge while ensuring Food Safety practices are maintained.
Communicating with store management about upcoming events and the execution of past events in their store.
Serving as the point of contact for all events being conducted in the store.
Assisting Event Specialists with event kits, materials and tools as needed.
Monitoring and managing expense metrics such as payroll time entries and additional expenses.
Managing execution and overall performance of scheduled events by monitoring daily and weekly provided scorecards to ensure the highest level of on-date execution is met.
Rescheduling events as needed in a timely manner to maximize on-date, on weekend and total execution results.
Sharing competitive knowledge and best practices with the team.
Communicating effectively, developing and maintaining a strong working relationship with field support, recruiting and client services.
Maintaining a clean, neat and orderly demo kitchen to ensure appliances are in working order and in good repair.
Inspecting company equipment on a regular basis to ensure proper maintenance.