Retail Supervisor Full Time
About The Position
The Retail Supervisor-Events is responsible for the management of effective, efficient and quality event execution in a designated location. They are to audit, train and coach Event Specialists on proper team compliance measurements to effectively represent the CROSSMARK Events team. This position has direct supervisory responsibilities with approximately 10 – 50 employees. The associate will be regularly required to: Stand; Walk; Use hands and fingers to handle or feel; Reach with hands and arms (including reaching overhead); Talk and hear; Visual ability to read instructions and perform events; Stoop; Kneel; Crouch; Climb (including use of a 6’ ladder); Balance; Lift and carry up to 25 pounds (including occasional lifting of up to 50 pounds) (including some demos that require frequent lifting 50 pounds); Push and pull a wheeled demonstration cart fully laden with appliances, supplies and product; Prepare foods and beverages using the required appliances, such as cooking utensils, knives, convection oven, coffee maker, electric fryer, microwaves. Be in contact with cleaning supplies.
Requirements
- Associate Degree and/or Technical Diploma or one to two year’s related experience and/or training; or equivalent combination of education and experience.
- Ability to use and navigate on a company provided computer and mobile device applications and internal systems.
- Proficient skills with MS Office Suite programs.
- A valid driver’s license is required.
- A National Registry of Food and Safety certification required within 30 days of employment if not already certified.
- Local Food Handlers permit if required.
- English is the primary language skill; however, bilingual skills may be required based on business necessity.
Responsibilities
- Responsible for recruiting, supervising and motivating employees.
- Developing them to deliver on our client’s expectations.
- Train Events Specialists on company processes, policies, procedures, and position responsibilities.
- Ensure quality execution by conducting audits and work-withs of Event Specialists and develop event execution skills and knowledge while ensuring Food Safety practices are maintained.
- Communicates with store management about the upcoming events and the execution of past event in their store.
- Will be the point of contact for all events being conducted in the store.
- Assist Event Specialist with event kits, materials and tools as needed.
- Monitor and manage expense metrics such as payroll time entries and additional expenses.
- Manage execution and overall performance of scheduled events by monitoring daily and weekly provided scorecards to ensure the highest level of on-date execution is met.
- Reschedule events as needed in a timely manner to maximize our on-date, on weekend and total execution results.
- Responsible for sharing competitive knowledge and best practices with team.
- Communicate effectively, develop and maintain a strong working relationship with field support, recruiting and client services.
- Maintain a clean, neat and orderly demo kitchen to ensure appliances are in working order and in good repair.
- Inspect company equipment on a regular basis to ensure proper maintenance.
- Reporting any employment related injury to you or your team incur as soon as possible following an incident resulting in an injury.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
