Retail Supervisor

Meijer•Detroit, MI

10d•Onsite

About The Position

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community! Ready to grow your career while making a difference in your community? Join the Meijer team as a Retail Supervisor, where you will lead day-to-day operations, support team members, and help deliver an exceptional customer experience across the store. This is an hourly leadership role responsible for driving results, developing team members, and maintaining strong operational standards in areas such as Grocery, General Merchandise, Customer Service, Fresh Departments, or Stocking.

Requirements

Prior experience in retail, customer service, or leadership (preferred)
Strong communication and problem-solving skills
Ability to lead a team in a fast-paced environment
Flexible availability, including evenings, weekends, and holidays
Passion for developing others and delivering great customer experiences
Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
Initiates interactions with customers and peers.
Excellent verbal and written communication
Retail or other customer service experience preferred
Creative thinking skills
Ability to influence others
Ability to quickly build rapport and gain customer confidence to create repeat business
Ability to lift, carry, push, pull, bend and twist while handling product
Experience executing plans
Positive influence to create a strong team environment.
A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.

Responsibilities

Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
Communicating with team members and assigning daily work tasks.
Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
Ensuring freshness of products by closely monitoring execution of rotation and dating policies.
Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
Operating a register and cash handling when needed.
Operating powered equipment, where applicable.
Participating in period end inventories, where applicable, to help achieve goals.
May be required to act in Lead capacity in other departments throughout the store