Retail Strategic Account Manager

PHINIA•Auburn Hills, MI

2d•Remote

About The Position

PHINIA is seeking a Retail Strategic Account Manager to join our North America Aftermarket team! This strategic position will be located remotely and will include frequent travel to our key Aftermarket customers.

Requirements

Bachelor’s degree in Business Administration, Marketing, or a related field or equivalent industry experience.
Minimum 5 years of experience in retail sales management within the automotive aftermarket.
Demonstrated success in driving sales growth and building long-term customer partnerships.
Strong leadership and project team management skills
Excellent communication, negotiation, and interpersonal skills.
Proficiency in CRM systems, sales analytics tools, and Microsoft Office.
Financial acumen with experience managing budgets, pricing strategies, and sales KPIs.
Strategic thinker with adaptability in a competitive, fast-moving market.
Self-motivated, independent, and passionate about the automotive aftermarket industry.
Experience working with major retail accounts, wholesale distributors and large aftermarket buying groups.
Willingness to travel frequently (up to 40% of the time) to meet with assigned accounts.

Responsibilities

Identify growth opportunities and develop initiatives to expand market share and drive sustainable revenue.
Build and maintain strong relationships with key retail customers and decision-makers.
Analyze market trends, competitor activity, and emerging technologies to refine sales strategies.
Collaborate and build annual business plans with retail partners focused on inventory availability, merchandising, and promotional planning to maximize sell-through.
Negotiate pricing and contract agreements that ensure profitability and competitive positioning.
Partner with internal insights and analytics teams to monitor sales performance and guide strategic decisions.
Align with marketing and product teams on launches, campaigns, and promotional strategies.
Manage communication across sales, operations, and logistics to ensure timely product availability and delivery.
Provide insights and feedback for new product development based on customer input and market intelligence.
Lead forecasting, budget planning, manage sales margins, and monitor key financial performance indicators.
Represent retail sales in leadership discussions and company-wide initiatives.