Part Time Retail Store Shift Supervisor

Kawartha Dairy • Lake Country, BC

9d • $22 • Onsite

About The Position

If you describe yourself as active, organized, customer obsessed, passionate about making a difference and quality driven with a can-do attitude – and having fun doing it, apply to our Part Time Retail Store Shift Supervisor position at our NEW Kelowna location so we can meet you!

Requirements

• 1-2 years’ experience in restaurant supervision or progressive retail experience.
• Able to learn and operate warehouse equipment such as electric stacker, electric pallet jack, and hand pallet jack.
• A wonderful smile and great attitude working with a team.
• Positive, friendly, and social with customers and team members.
• Mature and reliable with strong communication skills and work ethic.
• Flexible schedule and able to work evenings, weekend shifts, as well as federal and civic holidays.
• Excellent coach, mentor, teacher, and communicator who cherishes the experience of managing and working with people.
• Ability to adapt and lead others in a constantly changing, high-paced, but fun environment.
• Dynamic role requiring multi-tasking with the ability to work independently.
• Physical ability to work long hours standing/walking and bending at the waist.
• Tasks involve grasping using repetitive hand action and reaching above shoulder height.
• Ability to lift and/or move objects weighing at least 11.3 kg (25 lbs).

Responsibilities

• Scoop ice cream, make milkshakes and assist customers with their purchases.
• Assist the store management team to maintain and improve procedures and personnel practices for store inventory.
• Maintain appropriate inventory levels and practice inventory rotation and control.
• Analyze inventory variances and implement improvements.
• Assist the store management team to establish and maintain work schedules based on customer ordering variances.
• Train all staff in exceptional customer service.
• Develop and supervise staff to achieve high levels of performance and customer service.
• Develop and maintain a positive and productive team working environment.
• Supervise staff in proper product preparation and handling practices.
• Assist the store management team in maintaining communication with staff and customers.
• Ensure customer satisfaction and resolve customer concerns or escalate them as appropriate.
• Ensure front of house offerings are prepared with the highest caliber of presentation.
• Monitor and report on personnel practices.
• Maintain safe and sanitary conditions for staff and customers.
• Retain thorough knowledge of company policies and procedures.
• Assist the store management team to maintain schedules and procedures for inspection and monitoring of store equipment, building, processes, and procedures.
• Follow inspection schedules for equipment and building.
• Perform inspections and monitoring of processes and procedures.

Benefits

• Competitive hourly wage $21.82
• Uniforms provided
• Opportunities for training & advancement
• 100% Canadian-family owned company with a culture of super-friendly staff and above-and-beyond customer service
• Jack and Ila Crowe Scholarship (available to all post-secondary students who meet the criteria)
• Discount on products sold in our retail stores
• FREE ICE CREAM!!!

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees