Retail Store Manager

Client Challenge • Madison, WI

50d • Onsite

About The Position

The Store Manager is directly responsible for the operations of a Goodwill retail store in accordance with Goodwill policies and procedures in support of the Goodwill Mission.

Requirements

• High School Diploma required
• One (1) year’s retail sales experience is required
• One (1) year’s supervisory experience in a retail setting is required
• Must have good marketing and merchandising ability.
• Must have knowledge of clothing and fashion trends.

Nice To Haves

• Bachelor's degree in business, marketing, or related field preferred
• two (2) or more years of retail sales experience is preferred
• two (2) or more years of supervisory experience in a retail setting is preferred

Responsibilities

• Achieve or exceed budgeted sales goals by maintaining appropriate expense to revenue ratios, adjusting staff, and controlling company assets
• Create and implement timely store sales events to achieve additional revenue
• Foster a positive store atmosphere in support of employees, customers and participants
• Achieve or exceed production goals monthly/annually by processing donations within 24 hours of receipt
• Effectively recruit, hire, develop, supervise, schedule and evaluate store personnel; supervise volunteers
• Support Mission-related programs in the retail store
• Responsible for controlling company assets and funds
• Create a positive public image of Goodwill through a clean store environment, attractive displays, and presentable and personable sales and management staff
• Maintain a safe working/shopping environment. Investigate and document all accidents/injuries/incidents
• Ensure customers are treated in a fair, courteous and efficient manner
• Oversee and ensure compliance of store salvaging
• Complete required paperwork accurately, neatly and submit within established timeframe
• Collaborate with Loss Prevention to ensure an effective and proactive LP program is in place
• Maintain merchandising guidelines through colorization and classification of store inventory
• Promote diversity in the work place through hiring practices and assistance from the Human Resources Department
• Meet or exceed the attendance expectations for this position
• Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well-being of employees, customers, and participants
• Performs other duties as assigned
• Personally participate in ongoing professional development, education and development as well as supporting others in their efforts to develop.
• Working relationship with supervisor, co-workers, and inter-departmentally.
• Educate customers and the community about the mission and vision of the organization.
• Demonstrate the Goodwill core values through actions and words.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED