Retail Store Manager- Newbury St

YETI Coolers•Boston, MA

21h•Onsite

About The Position

YETI is seeking a Store Experience Leader to lead its Newbury St. store in Boston, Massachusetts. The leader will guide a team of brand enthusiasts in delivering exceptional customer experiences, identifying customers’ pursuits, and building lasting relationships with customers and the local outdoor community. The role calls for an inspirational, customer-first leader who is passionate about the YETI brand and its products and thrives in a fast-paced, entrepreneurial environment. The Store Experience Leader oversees sales and store operations, including payroll, scheduling, merchandise flow, inventory control, and visual presentation. The role drives sales and profitability, executes projects such as product launches and in-store events, and helps mitigate loss by reinforcing policies and partnering with Loss Prevention and Store Operations. The leader also develops talent through product education, coaching, feedback, succession planning, and creating an inclusive, collaborative store environment. The position requires a bachelor’s degree or at least five years of related experience, including at least three years of specialty retail store management experience. Candidates must have experience managing a store with annual sales of $2 million or more, be able to work a flexible schedule that includes weekends, evenings, and holidays, and be able to move products weighing up to 50 pounds as needed. Applicants must be at least 18 years old and currently authorized to work in the United States without employer sponsorship.

Requirements

Bachelor’s degree or at least 5 years of related experience.
At least 3 years of retail store management experience in a specialty retail environment.
Experience managing a store with annual sales volume of $2 million or more.
Experience implementing new technology and processes to increase profitability.
Availability to work a flexible schedule, including weekends, evenings, and holidays.
Ability to bend, lift, open, and move products weighing up to 50 pounds as needed.
Must be at least 18 years of age.
Must be currently authorized to work in the United States on a full-time basis without employer sponsorship.
Passion for the YETI brand, including personal use of its products.

Responsibilities

Lead store processes, payroll management, scheduling, merchandise flow, inventory control, and visual presentation.
Drive store sales and profitability using company tools and resources and a supportive approach to leading the team.
Use business acumen, strategic thinking, and resourcefulness to solve problems.
Plan and execute projects, including visual merchandising plans, new product launches, and in-store events.
Mitigate risk of loss by educating associates, ensuring company policies are followed, and partnering with Loss Prevention and Store Operations.
Deliver exceptional customer experiences by identifying customer pursuits and building lasting customer relationships.
Represent the brand in the local community by executing store events, generating brand awareness, and inspiring customers to spend time outdoors.
Create a customer-centric environment through the Sales Floor Leader program and YETI’s WILDER customer service model.
Educate the team on YETI products and develop team performance.
Identify and attract talent to represent the brand.
Build trust and team morale through change and unexpected challenges.
Coach and develop team members’ selling skills with timely, specific feedback.
Create succession plans for top talent and provide continued development opportunities.
Promote an inclusive and diverse store environment grounded in trust and teamwork.