Retail Store Manager- Lower Roswell

Goodwill of North Georgia•Marietta, GA

About The Position

The Retail Store Manager supervises, manages, and leads store employees, typically a team of 30–40 people. The manager ensures the team meets or exceeds sales goals, manages the store budget, and serves as the store’s public face in the local community. The role leads hiring and training of new employees and supervises Assistant Store Managers and a Team Leader. The manager greets and assists donors and customers, maintains the store’s overall appearance, leads monthly employee meetings, attends monthly meetings with the Director and other store managers, and maintains company records and reporting.

Requirements

  • At least 3 years of experience supervising teams of 30 or more employees.
  • Strong familiarity with developing budgets and creating plans to exceed financial expectations.
  • Focus on maintaining and improving Standard Operating Procedures (SOPs).
  • Demonstrated capacity to embrace change.
  • Demonstrated decision-making abilities.
  • Experience hiring and developing staff.
  • Proficiency with the MS Office suite.

Nice To Haves

  • An associate or bachelor’s degree in business or a related subject.
  • Bilingual language skills.
  • Prior military or related not-for-profit experience.

Responsibilities

  • Supervise, manage, and lead store employees, typically 30–40 people.
  • Ensure the team meets or exceeds sales goals.
  • Manage the store’s budget and develop plans to exceed financial expectations.
  • Serve as the public face of the store to the local community.
  • Lead the hiring and training of new employees.
  • Supervise Assistant Store Managers and a Team Leader.
  • Greet and assist donors and customers.
  • Monitor and maintain the store’s overall appearance.
  • Lead monthly meetings with store employees.
  • Attend monthly meetings with the Director and other store managers.
  • Maintain company records and reporting.
  • Maintain and improve Standard Operating Procedures (SOPs).
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