Branch Manager Lower Manhattan

Wells Fargo Bank•New York, NY
•Onsite

About The Position

Wells Fargo is hiring an experienced, people-focused leader for its National Branch Network. The Branch Manager serves as the branch’s sales leader, accountable for acquiring, deepening, and retaining customer relationships and driving growth across primary checking, deposits, lending, credit cards, and investments. The role leads and develops a team, coaches banker productivity, and fosters an accountable, customer-focused culture that identifies financial needs and recommends appropriate Wells Fargo solutions. The Branch Manager balances business growth with operational risk management to protect customers, employees, and the company. New leaders participate in the Branch Manager Readiness Program, which provides structured onboarding through mentorship, job shadowing, hands-on experience, and practical learning in branch operations. Successful completion is required before transitioning to a Branch Manager position. During training, the position is an interim, nonexempt role. Branch assignment depends on business need and availability. Current Wells Fargo Branch Managers are not required to complete the program. The role is associated with branches in the Lower Manhattan District. Pay is listed as $37.50–$67.31; the posting describes this as a base pay range and notes that employees may also be eligible for incentive opportunities. The position is not eligible for visa sponsorship.

Requirements

  • At least 5 years of banking, financial services, or Branch Network experience, or equivalent experience demonstrated through work, training, military experience, or education.
  • At least 2 years of leadership experience.
  • Ability to work a schedule that includes Saturdays.
  • Ability to travel within the assigned geography up to 50% of the time during the first 6 months, depending on location and until placement in a specific branch.
  • SAFE registration is required at employment; Wells Fargo will initiate the process after the start date.
  • Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
  • Successful completion of the Branch Manager Readiness Program is required to transition into a Branch Manager position, except for employees already serving as Wells Fargo Branch Managers.
  • This position is not eligible for visa sponsorship.

Nice To Haves

  • Proven ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
  • Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, and ownership of performance, talent decisions, and risk management.
  • Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
  • Independent judgment and critical-thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
  • Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building relationships with customers, internal partners, and community stakeholders.
  • Ability to lead teams in influencing and educating customers about technology and digital banking solutions.
  • Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention, with the ability to model and reinforce protective behaviors.

Responsibilities

  • Provide inclusive leadership, set clear expectations, and hire, retain, coach, and develop a high-performing team.
  • Manage team performance through targeted coaching to deliver sales, service, and operational excellence.
  • Lead the team in identifying customer financial needs and delivering tailored consumer and business solutions.
  • Use observation, feedback, follow-up, and branch manager routines to build employee capability, confidence, and productivity, while holding the team accountable for behaviors and outcomes.
  • Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners to provide coordinated customer experiences and deepen relationships.
  • Educate customers about available digital banking options and demonstrate how to use them.
  • Use reporting and employee observations to identify strengths and opportunities, develop action plans, and improve team performance, primary bank relationships, and wallet share.
  • Balance growth objectives, operational soundness, and talent decisions while managing risk, resolving issues, and modeling behaviors that protect customers, employees, and the company.
  • Travel within the assigned geography during the initial training and placement period, as required.

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
  • Incentive opportunities may be available
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