Retail Store Manager

Basin•Orlando, FL

2d•Onsite

About The Position

Basin is a small but rapidly growing retail company with two stores in Florida, partnership locations, and an e-commerce site. We aim to provide our customers with an innovative and exciting bath and body retail experience. Basin is committed to providing ethical products to its customers and is opposed to animal testing and harmful chemicals (such as parabens, mineral oil, etc.). Store Managers (SMs) with Retail Concepts of Minnesota are viewed as the in-store ambassadors for the company. SMs with Retail Concepts are expected to lead teams to reach measurable success and consistent growth in sales, talent management, and general store operations. The SM will prepare the Guest Experience Managers and Coaches for monthly, weekly, and daily goals. The SM will oversee all retail store functions, including scheduling, inventory management, HR conversations, training, hiring, and more. The SM will act as the liaison to corporate leadership from the Store Operations Team and should be able to speak to their location's behaviors, performance, and results. The SM will create a quarterly vision and goals for the team to execute. The SM will educate and hold accountable their GEMs, Coaches, and Team Members to the expectations outlined in each respective role. This role is for Basin at Disney Springs.

Requirements

Lead teams to reach measurable success and consistent growth in sales, talent management, and general store operations.
Prepare Guest Experience Managers and Coaches for monthly, weekly, and daily goals.
Oversee all retail store functions, including scheduling, inventory management, HR conversations, training, hiring, and more.
Act as the liaison to corporate leadership from the Store Operations Team and should be able to speak to their location's behaviors, performance, and results.
Create a quarterly vision and goals for the team to execute.
Educate and hold accountable GEMs, Coaches, and Team Members to the expectations outlined in each respective role.

Responsibilities

Engaging staff to motivate and encourage them to do their best work.
Creating a strategic plan for each shift to accomplish daily tasks and store goals.
Ensuring the stores are safe and secure.
Working with the management team to communicate company standards with staff.
Ensuring daily cash tasks are completed accurately and on time.
Lead resolutions to customer service, vendor, or maintenance issues.
Modeling interactions with customers through product demonstrations and consultations.
Training sales staff on Basin product knowledge.
Maintaining store inventory and cleanliness.
Preparing products for final display.
Assisting customers in the checkout process.
Lead employee lifecycle decisions.
Working various shifts, including day, night, and weekend shifts.