Retail Store Manager

E&H Ace Hardware•Independence, OH

1d•Onsite

About The Position

Retail Store Manager E&H Ace Hardware is looking for a results-driven Store Manager to lead one of our locally owned retail locations. This role is ideal for someone passionate about retail leadership, delivering exceptional customer service, and fostering team growth. As Store Manager, you’ll take full ownership of store performance, team development, and community engagement while representing a trusted local brand. You’ll lead day-to-day store operations, oversee staffing and scheduling, and drive sales by ensuring a great customer experience. You’ll also manage inventory, visual merchandising, and operational compliance — all while developing a culture of helpfulness and local trust that defines E&H.

Requirements

High school diploma or equivalent required; some college preferred
Minimum 3–5 years of retail management experience, including prior leadership roles
Strong leadership, communication, and problem-solving skills
Proficiency in Microsoft Office and retail systems preferred
Ability to work a flexible schedule including evenings, weekends, and holidays
Must be available to work a 5-day, 50-hour work week, including 1 weekend day and 1 closing shift
Physical ability to lift up to 50 pounds regularly and occasionally up to 80 pounds

Nice To Haves

Extensive product knowledge of hardware-related goods or a strong willingness to learn
Previous experience in inventory management and retail operations
Strong organizational skills and ability to prioritize tasks with minimal supervision
Commitment to providing exceptional customer service
Willingness to relocate or grow within the company if opportunities arise

Responsibilities

Drive store sales performance by ensuring every customer receives prompt, helpful service
Recruit, train, and develop a high-performing team of associates and department leaders
Supervise store staff to meet goals while ensuring policies and procedures are followed
Manage inventory levels, shrink reduction, and product flow to maintain stock accuracy
Direct shipping, receiving, and logistics operations
Create effective weekly schedules aligned to customer demand and business goals
Oversee store merchandising to ensure visual standards are met and maintained
Enforce safety policies and serve as a role model for safe work practices
Ensure compliance with company policies, labor laws, and operational standards
Actively engage in the community, representing the store in local events and initiatives
Perform risk assessments, maintain store cleanliness, and uphold a high standard of appearance
Possess and maintain a valid driver’s license and clean driving record