Retail Store Manager - Wrentham Premium Outlet (Wrentham, MA)
About The Position
ZWILLING J.A. Henckels is seeking a passionate and driven Retail Store Manager to lead their newest ZWILLING Factory Outlet in Wrentham, Massachusetts. This role is ideal for a career-minded retail leader with strong business acumen, exceptional team-building skills, and a passion for culinary excellence. The Store Manager will be instrumental in launching and ensuring the success of this new location by driving sales, developing a high-performing team, and delivering an outstanding customer experience that aligns with the ZWILLING brand. The company is looking for individuals motivated to inspire teams, exceed business goals, and advance their careers with a globally respected company.
Requirements
- Minimum 3 years of retail sales management experience.
- Strong business acumen and problem-solving capabilities.
- Excellent communication, organizational, and writing skills.
- Professional, adaptable, and collaborative approach.
- Proficiency in Microsoft Word, Outlook, and Excel.
- Ability to stand/walk for extended periods and lift 35 lbs. or more.
- Comfortable using a ladder.
- Currently authorized to work in the United States.
- No employment sponsorship offered.
Nice To Haves
- Genuine passion for culinary products and experiences.
- Associate or bachelor’s degree preferred; relevant retail experience considered.
Responsibilities
- Recruit top talent for the retail store.
- Train team members in product knowledge, selling techniques, and store operations.
- Motivate and develop staff through coaching, feedback, and regular performance assessments.
- Foster a safe, positive, and collaborative work environment.
- Uphold company policies and standards.
- Analyze and optimize store performance to maximize profitability.
- Identify opportunities for improvement and provide actionable feedback.
- Ensure the store remains clean, safe, and welcoming for customers and employees.
- Deliver exceptional and consistent customer service.
- Build local brand awareness through community outreach initiatives.
- Collaborate on the planning and execution of in-store and off-site events.
Benefits
- Medical/ dental/ vison package
- 401k plan
- Generous employee discount
- Paid vacation and sick time
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
