Retail Store Manager

T-Mobile•Sherwood, OR

1d•$55,200 - $99,525

About The Position

The Retail Store Manager manages all operations of a retail store to ensure effective customer engagement and business performance. The role leads store employees through hiring, scheduling, training, and coaching while maintaining operational standards. The manager owns store functions including marketing, loss prevention, and labor management, and is accountable for store performance metrics such as sales goals, customer satisfaction, and operational efficiency. The role supports customer loyalty and business growth by fostering a productive store environment. The position requires no travel. Candidates must be at least 18 years old and legally authorized to work in the United States. A high school diploma or GED is required; retail sales management and sales management experience are preferred. The total target cash pay range is $73,600–$132,700, inclusive of target incentives, and the base pay range is $55,200–$99,525. Actual pay varies based on work location, qualifications, and experience. Eligible employees in regular, non-temporary Retail and Business Sales roles may receive monthly or quarterly sales incentives.

Requirements

High school diploma or GED.
At least 18 years of age.
Legally authorized to work in the United States.

Nice To Haves

2–4 years of management experience in retail sales.
2–4 years of sales and sales management experience.

Responsibilities

Lead employee development and coaching to improve customer interactions and ensure required training is completed on schedule.
Resolve customer issues to enhance the customer experience and align with brand expectations.
Manage store operations, including staffing, scheduling, labor controls, marketing, and loss prevention.
Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives.
Perform other duties and projects as assigned by business management.

Benefits

Competitive base salary and compensation package.
Annual stock grant.
Employee stock purchase plan.
401(k).
Free, year-round money coaches.
Medical, dental, and vision insurance.
Flexible spending account.
Paid time off and up to 12 paid holidays.
Paid parental and family leave.
Family building benefits.
Back-up care.
Enhanced family support.
Childcare subsidy.
Tuition assistance.
College coaching.
Short- and long-term disability.
Voluntary AD&D coverage.
Voluntary accident coverage.
Voluntary life insurance.
Voluntary disability insurance.
Voluntary long-term care insurance.
Mobile service and home internet discounts for eligible employees.
Pet insurance for eligible employees.
Commuter and transit programs for eligible employees.
Monthly or quarterly sales incentives for eligible employees in regular, non-temporary Retail and Business Sales roles.