Retail Store Manager

T-Mobile USA•Casper, WY

20h

About The Position

The Retail Store Manager manages all operations of a retail store to support customer engagement and business performance. The manager leads store employees through hiring, scheduling, training, and coaching to maintain operational standards, and oversees store functions including marketing, loss prevention, and labor management. Performance is measured through sales goals, customer satisfaction, and operational efficiency. The role supports customer loyalty and business growth by fostering a productive store environment. The position requires a high school diploma or GED. Retail sales management and sales management experience are preferred. The role does not require travel and is not DOT-regulated or safety-sensitive. Total target cash pay is $73,600–$132,700, inclusive of target incentives; the general base pay range is $55,200–$99,525. Actual pay varies based on factors including work location, qualifications, and experience. Eligible employees may receive sales incentives. T-Mobile describes its benefits as including medical, dental, and vision insurance; flexible spending account; 401(k); employee stock grants and stock purchase plan; paid time off and up to 12 paid holidays; paid parental and family leave; family-building benefits; backup care and enhanced family support; childcare subsidy; tuition assistance and college coaching; disability coverage; voluntary insurance coverage; mobile service and home internet discounts; pet insurance; and commuter and transit programs. Benefits depend on eligibility.

Requirements

High school diploma or GED.
At least 18 years of age.
Legally authorized to work in the United States.

Nice To Haves

2–4 years of management experience in retail sales.
2–4 years of sales and sales management experience.

Responsibilities

Lead employee development and coaching to improve customer interactions and ensure required training is completed on schedule.
Resolve customer issues to enhance the customer experience and align with brand expectations.
Manage store operations, including staffing, scheduling, labor controls, marketing, and loss prevention.
Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives.
Perform other duties or projects as assigned by business management.

Benefits

Competitive base salary and compensation package, including target incentives.
Annual stock grant.
Employee stock purchase plan.
401(k).
Access to free, year-round money coaches.
Medical, dental, and vision insurance.
Flexible spending account.
Paid time off and up to 12 paid holidays.
Paid parental and family leave.
Family-building benefits.
Backup care and enhanced family support.
Childcare subsidy.
Tuition assistance and college coaching.
Short- and long-term disability coverage.
Voluntary AD&D, accident, life, disability, and long-term care coverage.
Mobile service and home internet discounts for eligible employees.
Pet insurance for eligible employees.
Commuter and transit programs for eligible employees.
Monthly or quarterly sales incentives for eligible employees in regular, non-temporary Retail and Business Sales roles.