Retail Store Manager

Galls • Memphis, TN

2d

About The Position

GALLS, LLC is a national supplier of uniforms and equipment for public safety professionals, with more than 80 locations and over 50 years in the industry. The Retail Store Manager leads a GALLS store team, typically consisting of 6–12 employees, and manages a store with annual revenue of approximately $1–$3 million. The role is responsible for the store’s P&L and for driving revenue growth, market growth, and market share in partnership with Sales, Operations, and Production. The manager oversees both front-of-house sales and back-of-house tailoring and warehouse operations, and develops and executes annual sales and operations plans with quarterly updates.

Requirements

• Proven ability to manage all aspects of a retail operation.
• General Manager or Store Manager experience required.
• Business and financial acumen, with a proven track record of managing store profitability.
• Technically savvy, with the ability to learn new systems, including proprietary systems.
• Customer-focused, with strong dedication to clients.

Nice To Haves

• Market and/or industry knowledge, preferably including previous public safety experience.

Responsibilities

• Lead and develop the store’s staff, typically 6–12 employees.
• Manage the store’s front-of-house sales and back-of-house tailoring and warehouse operations.
• Work cross-functionally with other GALLS departments to develop and implement operational strategies.
• Collaborate regularly with Sales to ensure the store exceeds customer expectations.
• Exceed sales, margin, profitability, and operational goals.
• Manage the store’s P&L and drive revenue growth, market growth, and market share.
• Provide an annual sales and operations plan, including quarterly updates, revisions, and modifications.
• Assist with the selection, evaluation, and development of team members.
• Perform other duties as assigned according to business needs.

Benefits

• Medical, dental, and vision coverage, eligible the first day of the month after the start date.
• 401(k) retirement plan with company contribution.
• Flexible benefits.
• Employee discount.
• Vacation and personal time.
• Paid holidays.
• Tuition reimbursement.
• Daily Pay, with access to up to 50% of pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed