Retail Store Manager

Wild Fork Foods•Cutler Bay, FL

1d•Onsite

About The Position

As a Store Manager, you own the building and lead the people strategy. You steward the customer experience, safety & compliance, merchandising and inventory health, and full P&L delivery. You are accountable for the talent life-cycle of the store team—from hiring and onboarding to coaching, performance management, and succession planning—while fostering a culture that nourishes better lives through our values (Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership).

Requirements

Bachelor’s degree in Business Administration or related field preferred
5+ years retail, food, grocery and/or specialty retail leadership; 3+ years as a store-level leader with P&L accountability.
Strength in hiring, coaching, and performance management; track record building bench.
Financial acumen (labor, shrink, inventory, margin mix); systems: SAP, Microsoft 365.
Passion for food and customer experience; ability to lift 50 lbs., stand 8–10 hours, and work in freezer conditions; flexible scheduling including early mornings, evenings, weekends, holidays.
Be determined and deliver superior results with a sense of urgency, time management, and prioritization
Demonstrated ownership mentality through determination and discipline
Acts with respect and values the opinions of others
Demonstrated ability to meet and work within a budget

Responsibilities

Own all store operations end-to-end: opening/closing, safety, facilities, temperature controls, food safety & sanitation, cash controls, audits, and SOP compliance; ensure the store is customer-ready at all times.
Create and foster a Sales Culture by building a predictable, high-performance sales engine.
Manage P&L: analyze weekly financials, drive topline (traffic, conversion, basket), control labor and shrink, and deliver profitability targets.
Ensure inventory health: ordering, receiving, FIFO rotation, and in-stocks in partnership with DC/commercial teams.
Uses key business drivers – including traffic, conversion, basket, labor productivity, inventory and shrink – to set direction, prioritize actions, coach leaders and continuously improve store performance.
Anticipate staffing needs; source, interview, and hire store team.
Creates and manages labor schedules based on business needs, optimizes coverage during peak traffic, and support sales goals – while balancing associate availability and preferences to sustain engagement and retention.
Works all shifts to understand customer base and employee.
Deliver structured onboarding, on-the-job training, and certify product/customer-experience standards.
Set goals/KPIs, run check-ins, deliver feedback, manage corrective actions, and conduct regular, documented performance discussions.
Build bench and manage career paths and progression.
Create a store culture where Forkies feel recognized and supported – celebrating wins, providing regular feedback, and building an environment they’re proud to recommend as a great place to work.
Builds and sustains a training culture that develops capability across all store roles, ensuring Team Leaders and Sales Associates are equipped to deliver strong service, confident selling behaviors and consistent execution.
Bring to life our service philosophy of personal chef and friendly butcher through consistent demonstration of Wild Fork’s service standards.
Champions a customer-first, sales culture that enhances loyalty—driving higher visit frequency, stronger intent to purchase, improved conversion, and consistently high NPS results.
Champions a culture of product expertise across the store, ensuring leaders model strong assortment knowledge and the team’s confidence supports elevated behaviors and a differentiated brand experience.
Champions Wild Fork’s merchandising standards by ensuring consistent, accurate planogram execution and coaching the team to deliver a visually compelling, easy-to-shop store environment.
Strengthens Wild Fork’s presence in the community by developing partnerships, participating in local events, and creating high-visibility brand moments that attract new customers and build loyalty.
Own regulatory, food safety, OSHA, and company policy adherence; pass all audits with action plans with timely completion.