Retail Store Manager

The Guitar Center CompanyRaleigh, NC
Onsite

About The Position

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. This role involves managing the sales team, staying current on financial data and inventory, ensuring product availability and proper display, overseeing payroll and employee training, executing operational tasks for institutional sales and rental services, promoting the Music & Arts lesson program, and demonstrating outstanding customer service. Additional duties may be assigned.

Requirements

  • High School Diploma or Equivalent
  • 2 years of relevant work experience

Nice To Haves

  • 3-5 years retail experience
  • Musical experience and interest

Responsibilities

  • Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives
  • Stay current on financial data, inventory, and other statistics
  • Be sure that all products in the store are available for purchase and displayed appropriately
  • Oversee and manage payroll, recruiting, hiring and training of store employees
  • Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned.
  • Promote the Music & Arts lesson program and assist teachers
  • Demonstrate outstanding customer service to each and every customer
  • Additional duties as assigned

Benefits

  • Medical
  • Dental
  • Vision
  • 401K plus company match
  • mental health support
  • paid sick/holiday/vacation time
  • employee discount program
  • tuition reimbursement options
  • gig leave for musicians
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