Retail Store Manager in Training
About The Position
The Resale Revolution Starts With You! Every great team is led by a great leader. As a Store Manager-in-Training (SMIT), you will assist your Store Manager with store operations and bring our brand promise to life: to offer a fun, fashion-centered, and affordable shopping experience to our communities. SMIT’s help drive Crossroads' values- creating an inclusive environment where all feel welcome to enjoy a second-hand shopping and selling experience. When you join Crossroads, you are joining the sustainable fashion movement and reshaping fashion culture. And you aren’t just impacting the planet’s future- you are impacting your own. We have clear paths for promotion- this position is the last stop before running your own store. You’ll have a clear, actionable growth plan to get you there! You’ll learn how to run a second-hand business– you’ll embody an entrepreneurial spirit- learning everything from buying, merchandising and inventory practices to gaining and maintaining the trust of a customer base who has been devoted since day one.
Requirements
- Prior experience in retail management as a Department or Store Manager (2 years+)
- Extensive fashion knowledge including familiarity with labels, brands, designers and current trends.
- Must be able to work a minimum of 31 hours per week.
- Must be authorized to work in the United States.
Nice To Haves
- A Team Player. You are as enthusiastic about the success of others as you are about your own success.
- Authentic. You are your unique self!
- Fashion-focused. You eat, breathe, and sleep style. Fashion is life.
- Adaptable. You feel comfortable adjusting to changing circumstances and encourage your teammates to do the same. We problem-solve together!
- People-first. You are energized by people. You radiate kindness and positivity! You understand your impact and are someone who uplifts others.
- A Trainer. You enjoy explaining how things work and have patience when teaching others.
- Business-minded. You’ll develop business strategies to grow your customer base, increase store traffic and optimize sales.
- Ambitious. You want to become a second-hand retail Store Manager and are ready to be mentored! The next step is running your own store.
Responsibilities
- Assist your Store Manager with store operations.
- Bring our brand promise to life: to offer a fun, fashion-centered, and affordable shopping experience to our communities.
- Create an inclusive environment where all feel welcome to enjoy a second-hand shopping and selling experience.
- Learn how to run a second-hand business, embodying an entrepreneurial spirit.
- Learn buying, merchandising, and inventory practices.
- Gain and maintain the trust of a customer base.
- Engage with new people daily.
- Lead by example-greet each customer with a smile and welcome them to our store.
- Create a welcoming, fun, and inclusive environment to shop and work in.
- Prioritize and delegate tasks, using the team to get everything done and run the store efficiently.
- Guide the team to help customers learn how Crossroads works and encourage them to sell items.
- Guide team members in developing their skills using training tools and growth plans.
- Support your team.
- Have clear and consistent communication with your manager.
- Act with integrity in words and actions.
- Embody core values of service, inclusion, and education.
- Connect with all customers and try to help them.
- Show up to work on time and ready to go.
- Support your team and customers as needed, understanding that needs change and evolve throughout the day.
Benefits
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Mental health day
- Sick PTO
- Medical, dental, and vision insurance for ALL employees who work at least 20 hours a week
- Vacation time
- Set schedule with 2 consecutive days off
- Incentives when you work during the holidays (time and a half on select holidays)
- Flexible scheduling
- 401(k) match up to 4% of contribution
- Additional discretionary 2% 401(k) match at year-end
- Roth and traditional 401(k) options
- Generous discount on all merchandise
- Clear pay ranges
- Earned Wage Access through ZayZoon
- Commuter Benefits (contribution and match for commuter account)
- Clear paths for growth
- Ongoing professional development
- Opportunities to bond with your team
- Training programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
