Retail Store General Manager

Opportunities to•Santa Clara, CA

1d•Onsite

About The Position

MICRO CENTER is seeking a Retail Store General Manager for its Santa Clara store. This role is for a high-volume big box store leadership position, responsible for managing all sales, operations, service, and support activities to ensure the overall success of one of the company's newest big box computer retail stores. Top candidates will have high-volume big box store leadership experience and will manage all aspects of the store's performance, including profitability and human resources.

Requirements

Five to seven years of experience with a major big box retailer in a high-volume, 30,000+ square-foot store, with at least 100 employees and accountability for profit and loss.
Previous experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and customer service.
Experience in human resources functions and capable of hiring, retaining and coaching qualified employees and managers.
Ability to execute corporate initiatives and analyze the competition.
Ability to lift up to 50 lbs.
Ability to stand for prolonged periods of time.

Nice To Haves

Experience within the consumer electronics industry preferred.
A college degree is strongly preferred.

Responsibilities

Consistently achieve store sales and profit objectives, including management of payroll expenses.
Develop and implement plans to increase profitability and reduce expenses based on P&L results.
Identify, effectively communicate and resolve store issues, informing appropriate District and Home Office personnel as needed.
Execute and participate in floor and front-end leadership activities, including store open and close procedures.
Manage all freight flow and processing as well as appropriate tracking of company assets through inventory control.
Ensure the execution of ad set and visual merchandising standards.
Direct, monitor and manage staffing and training to ensure competent associates are hired, trained and scheduled to properly service our customers.
Train, develop and coach all store personnel -- from Senior Managers to front line associates -- in the areas of standard operating procedures, customer satisfaction and solution selling.
Ensure human resource issues are handled in accordance with guidelines; partner with Regional HR Manager and Home Office HR when needed.
Perform other duties and tasks as assigned.