Retail Store Cleaner
About The Position
This role is responsible for maintaining a clean and organized store environment with a focus on floor care. Responsibilities include the operation of the scrubber and buffer, dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows. The cleaner adheres to all operational, merchandise, and loss prevention standards. This position is cross-trained to work in multiple areas of the store in order to support the needs of the business. The role models established customer experience practices with internal and external customers, supports and embodies a positive store culture through honesty, integrity, and respect, and maintains all floor care cleanliness standards. The cleaner also maintains all organizational, cleanliness, and recovery standards for the entire store, including the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms. Adherence to all company policies concerning Health and Safety, including refilling essential items in the Lounge, Restrooms, and Front End, is required. The cleaner will also support and respond to all Front End coverage needs, adhere to and uphold merchandising philosophy and signage standards, and initiate and participate in store recovery as needed. Adherence to all operational and loss prevention controls, including shrink reduction, is mandatory. The cleaner will communicate accurately and effectively with management and Associates, adhere to all labor laws, policies, and procedures, and participate in safety awareness to maintain a safe environment. Other duties as assigned.
Requirements
- Excellent customer service skills
- Able to work a flexible schedule to support business needs
- Strong organizational skills with attention to detail
- Physical stamina to perform cleaning tasks and run floor buffer and scrubber
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Strong communication skills: verbal and written. Listens and responds appropriately
- Capable of lifting heavy objects with or without reasonable accommodation
- Standout colleague, working effectively with peers and supervisors
Nice To Haves
- Retail customer experience preferred
Responsibilities
- Maintain a clean and organized store environment with a focus on floor care.
- Operate the scrubber and buffer.
- Perform dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows.
- Adhere to all operational, merchandise, and loss prevention standards.
- Cross-train to work in multiple areas of the store.
- Model established customer experience practices.
- Support and embody a positive store culture.
- Maintain all floor care cleanliness standards.
- Maintain all organizational, cleanliness, and recovery standards for the entire store.
- Adhere to all company policies concerning Health and Safety.
- Support and respond to all Front End coverage needs.
- Adhere to and uphold merchandising philosophy and signage standards.
- Initiate and participate in store recovery as needed.
- Adhere to all operational and loss prevention controls.
- Communicate accurately and effectively with management and Associates.
- Adhere to all labor laws, policies, and procedures.
- Participate in safety awareness and maintain a safe environment.
- Perform other duties as assigned.
Benefits
- Associate discount
- EAP
- smoking cessation
- bereavement
- 401(k) Associate contributions
- child care & cell phone discounts
- pet & legal insurance
- credit union
- referral bonuses
- 401(k) match (for those who meet service or hours requirements)
- medical/dental/vision (for those who meet service or hours requirements)
- HSA (for those who meet service or hours requirements)
- health care FSA (for those who meet service or hours requirements)
- life insurance (for those who meet service or hours requirements)
- short/long term disability (for those who meet service or hours requirements)
- paid parental leave (for those who meet service or hours requirements)
- paid holidays/vacation/sick (for those who meet service or hours requirements)
- auto/home insurance discounts (for those who meet service or hours requirements)
- scholarship program (for those who meet service or hours requirements)
- adoption assistance (for those who meet service or hours requirements)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
