Retail Store Associate - CACTI Park of the Palm Beaches

Houston Astros•West Palm Beach, FL
•Onsite

About The Position

In this role, you will be an essential part of the game experience and help build memories that last a lifetime. Individuals must be willing and able to ensure excellent customer service to every visiting fan. This position requires a friendly, outgoing personality to sell retail merchandise to guests in accordance with Company’s customer service standards and applicable operational standards.

Requirements

  • High school diploma or GED required.
  • Basic math skills; ability to accurately handle money and count change.
  • Attention to detail.
  • Ability to handle multiple tasks simultaneously in fast-paced environment.
  • Have Professionalism and a positive attitude.
  • Demonstrated ability to thrive in a team setting.
  • Willingness to aggressively sell assigned items.
  • Must be reliable and exhibit commitment to meeting both the work schedule and job requirements.
  • Possess a high level of honesty and integrity.

Nice To Haves

  • Previous experience in retail or customer service environment preferred.
  • Previous experience in cash handling preferred.
  • Previous experience with operating point-of-sale preferred.
  • Bilingual is a plus.

Responsibilities

  • Help the CACTI PARK at Palm Beaches stay “game-ready” by fulfilling your assigned game day duties.
  • Answers guests’ questions and assists them whenever possible.
  • Recommends, selects, and helps locate or obtain merchandise for guests.
  • Processes sale with appropriate point of sale system, accepts payments, and bags merchandise.
  • Exchanges merchandise for guests and processes returns, with approval of supervisor.
  • Maintains records related to sales.
  • Ensures that all merchandise is correctly labeled and displayed.
  • Routinely stocks merchandise and faces items on shelves.
  • Maintains a clean and organized store or stand.
  • Maintains orderly back-stock and knows where goods are to be found.
  • Set aside and notifies supervisor of defective, mis-marked, mislabeled, incorrectly priced, shopworn, or damaged merchandise.
  • Watches for and recognizes security risks and thefts and reports to security and management.
  • Completes all related close-out paperwork.
  • Conducts inventory, as directed by supervisor/manager.
  • Assists with loading and unloading of merchandise.
  • Other duties as assigned.
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