Retail Store Assistant Manager (Backcountry Outlet)
About The Position
Backcountry Outlet is a new retail division built on a simple idea: expert gear guidance paired with accessible pricing. It’s a place where seasoned skiers, first-time mountain bikers, and families alike can confidently gear up for what’s next. Our stores are powered by Gearheads who live the lifestyle—skiing, riding, hiking, and climbing—and bring that credibility to every customer interaction. This isn’t transactional retail; it’s about connecting people to the right gear, providing expert ski, snowboard, and bike services, and creating a reason to come back. Backcountry Outlet is seeking a highly motivated and organized Retail Store Assistant Manager to assist our Retail Manager in the daily operations of our brick-and-mortar retail store. The ideal candidate will be passionate about the outdoors and have experience in retail management, as well as excellent communication and customer service skills. This role is challenging – above and beyond the day-to-day responsibilities, you’ll have a big role within a fast-paced team.
Requirements
- 2-3 years of experience in retail management
- Passion for outdoor activities and knowledge of outdoor gear and apparel
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and manage multiple priorities
- Strong leadership and team management skills
- Knowledge of retail operations, inventory management, and visual merchandising
- Proficiency in Microsoft Office and point-of-sale systems
- Ability to work flexible hours, including holidays, evenings and weekends
- Ability to communicate verbally and work cooperatively with associates and customers
- Ability to remain standing for up to 5 hours at a time
- Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor
- Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor
- Ability to lift and/or move merchandise weighing up to 50 lbs.
- Ability to ascend/descend ladders to retrieve and/or move merchandise
- Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work
- Must have a flexible schedule, including availability for nights, weekends, and holidays
- Regular and predictable attendance
Responsibilities
- Assist the Store Manager in managing the day-to-day operations of the retail store, including inventory management, visual merchandising, and customer service
- Ensure that the store is always clean, organized and well-stocked
- Assist the Store Manager in opening and closing the store
- Ensure the store is properly secured and alarm systems are functioning correctly
- Manage cash and credit card transactions, and perform daily cash reconciliations
- Maintain accurate inventory levels, conduct regular inventory audits, and report any discrepancies to the store manager
- Train and supervise retail staff to ensure they are knowledgeable about all processes and the products we sell and provide exceptional customer service
- Protect store assets following loss prevention and safety standards
- Develop and maintain relationships with customers to build customer loyalty and repeat business
- Assist in the development and implementation of marketing and promotional activities to increase sales
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
