Retail Stock Associate

Splendid•New York, NY

About The Position

The Retail Stock Associate supports merchandise flow and stockroom operations at Splendid. The role involves receiving, processing, organizing, replenishing, and moving merchandise and supplies, while assisting with store inventory, visual presentation, and customer shipments. The associate must be able to stand and walk throughout the shift, work in a crowded and noisy store environment, and work weekend and night shifts. The position also requires handling product weighing up to 50 pounds and climbing ladders as needed.

Requirements

  • Minimum of 1 year of related experience; retail experience preferred.
  • 1+ years of related professional sales experience in specialty or luxury retail and/or customer service experience.
  • Excellent interpersonal skills in a team environment.
  • Excellent verbal and written English communication skills.
  • Excellent time management and project skills.
  • Ability to recognize and react to changing work demands.
  • Ability to stand and walk throughout the work shift.
  • Ability to pack, unpack, and move stock in support of receiving and stocking functions.
  • Ability to work weekend and night shifts.
  • Ability to climb ladders as needed.
  • Ability to bend, lift, open, and move product weighing up to 50 pounds as needed.
  • Ability to perform repetitive hand motions while operating a cash register or computer.
  • Ability to operate office equipment, including computers, phones, fax machines, scanners, and copiers.

Nice To Haves

  • Retail experience is preferred.

Responsibilities

  • Execute the flow of merchandise in and out of the stock area.
  • Process merchandise shipments and immediately report discrepancies to the Store Manager.
  • Fold or hang merchandise properly in the stock area.
  • Monitor merchandise replenishment needs.
  • Prepare and process customer shipments for delivery.
  • Learn the store's merchandise and its back-of-house and front-of-house layout.
  • Keep the stock area organized, including merchandise supplies and display materials.
  • Replenish supplies as requested by management.
  • Assist with cleaning or maintenance issues on the sales floor or in the stockroom as necessary.
  • Complete transfers, markdowns, and consolidations accurately.
  • Assist the Management Team with inventory preparations and participate in inventory.
  • Assist with visual directives and the floorset process; support the visual team with store floorsets as needed.
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