Retail Stock Associate

ALOHA Collection Inc.•Lahaina, HI

59d•$20 - $23•Onsite

About The Position

ALOHA Collection is a fast-growing lifestyle brand inspired by travel, adventure, and the ocean. This California-based brand with Hawaiian roots, located in Encinitas, CA, focuses on travel accessories. The Retail Inventory Associate will support the physical inventory management for the ALOHA Collection Whalers Village store, ensuring stock levels are maintained and optimized for daily operations. This role will assist the Retail team in managing key operational functions, including coordinating shipments, receiving and processing, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management.

Requirements

Ability to maintain attention to detail and solve problems in a fast-paced environment
Exceptional customer service
Great written and oral communication - Speaks clearly and persuasively in positive or negative situations
Works well in group problem solving situations
Adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date
Must be able to work weekends

Nice To Haves

A team player who can balance team and individual responsibilities
Contributes to building a positive team spirit with the ability to build team morale
Adaptable and flexible to our customers needs
Treats people with respect; works with integrity and principles; upholds organizational values
Ability to take initiative
Great and positive attitude

Responsibilities

Support a safe work environment and efficient operation through strong stockroom standards and processes.
Work with Inventory lead and support organization and cleanliness of Retail store backroom and off-site storage, ensuring they are tidy, safe, and easy to navigate.
Implement and develop any necessary processes for tracking inventory in backroom and storage spaces.
Ensure that store operations run smoothly throughout the day while providing a tidy, clean, and welcoming environment.
Commit to understanding all aspects of the ALOHA brand as well as extensive product information (uses, silhouettes, prints, pricing, etc.).
Stock shelves, counters, or tables with merchandise.
Set up and maintain advertising displays or arrange merchandise on counters or tables to promote sales.
Stamp, mark, or tag price on merchandise.
Obtain merchandise requested by customer or receive merchandise selected by customer.
Answer customer's questions about the brand, products and usage, location, and price.
Attend to customer complaints and work to resolve any problems to restore and promote good public relations.
Total price and tax on merchandise purchased by customers to determine purchase total.
Accept payment and make change.
Wrap or bag merchandise for customers.
Receive, examine, and process customer returns.
Clean shelves, counters, or tables.
Calculate sales discount to determine price.
Keep record of sales, prepare inventory of stock, and order merchandise.
Stay informed about all relevant company information.