Retail Staff Pharmacist
About The Position
The Retail Staff Pharmacist is responsible for quality assurance and for ensuring medications are dispensed accurately, efficiently, and safely. Daily work includes medication compliance monitoring, chronic disease state management, patient consultation, and communication with providers. The pharmacist is part of an interdisciplinary team that includes clinical pharmacists, technician supervisors, and mail and delivery department managers. The role oversees pharmacy technicians and workflow, corrects information when necessary according to protocol, and supports pharmacy operations and client satisfaction through participation in Quality Management Committees. The position requires providing patient care across neonatal, youth, young adult, middle-aged, and elderly age groups. The work is classified as light work, involving exertion of up to 20 pounds frequently; it may include standing for periods or moving throughout the hospital campus.
Requirements
- Bachelor's degree required; a Doctor of Pharmacy (PharmD) is preferred.
- Massachusetts Pharmacist license required.
- 0–1 years of related work experience required.
- Knowledge of drug information, disease state management, and legal requirements of pharmacy practice.
- Understanding of insurance and adjudication processes.
- Working knowledge of inventory processes.
- Advanced skills with Microsoft applications, which may include Outlook, Word, Excel, PowerPoint, or Access, and other web-based applications; ability to produce complex documents, perform analysis, and maintain databases.
- Ability to make decisions guided by precedents, policies, and objectives, including recommendations affecting a department or functional area.
- Ability to solve varied, complex, and often non-recurring problems using staff input and innovative, creative, and Lean diagnostic techniques.
- Ability to set goals and determine how to accomplish results with some guidelines and broad manager/director guidance.
- Ability to summarize and communicate moderately complex information in English in varied written formats.
- Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families, and external customers.
- In-depth knowledge of concepts, practices, and policies, and ability to apply them in complex situations.
- Ability to lead collaborative teams and provide customer service and staff training to meet standards and resolve service issues respectfully and promptly.
Nice To Haves
- Doctor of Pharmacy (PharmD) degree.
- Experience in retail or academic outpatient pharmacy and experience in a 340B pharmacy setting.
- Board of Pharmacy Specialty Certification.
- Pharmacy management experience.
Responsibilities
- Perform quality assurance checks on prescriptions and medications to be dispensed.
- Perform and document clinical assessments, reassessments, and interventions according to protocol.
- Dispense prescribed medications and pharmaceuticals; review prescriptions for accuracy; direct pharmacy workers in packaging and labeling; and answer customer questions about drug interactions, side effects, dosage, and storage.
- Maintain procedures for quality assurance, controlled-substance security, and disposal of hazardous waste drugs.
- Enter patient, medication, and cost data to maintain pharmacy files, charge systems, and inventory.
- Assay medications to determine identity, purity, and strength.
- Participate in Quality Management Committees to provide oversight of pharmacy operations and client satisfaction.
- Oversee pharmacy technicians and workflow, intervening and following protocol to correct information when necessary.
- Instruct interns and other medical personnel on pharmacy matters.
- Provide patient care to neonatal, youth, young adult, middle-aged, and elderly age groups.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
