Retail Showroom Manager

REP Fitness•Lafayette, CO

5d•$70,000 - $80,000•Onsite

About The Position

REP Fitness is seeking a dynamic Retail Showroom Manager to lead their brand-new, state-of-the-art showroom in Lafayette, CO. This role is responsible for inspiring and guiding a team, owning the showroom experience, ensuring exceptional customer service, smooth operations, and achieving revenue goals. The ideal candidate is a natural leader who thrives on energy, accountability, and results. This is a full-time, in-person role, five days a week, with open availability required. The company culture is centered around fitness, collaboration, and continuous growth, offering a unique and inspiring work environment.

Requirements

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
The ability to apply common sense in understanding to carry out instructions furnished in written, oral, or diagram form.
The Ability to deal with problems involving several concrete variables in standardized situations.
The ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and calculating key performance indicators.
Ability to apply concepts of basic algebra and geometry.
Strong critical thinking and time management skills.
Outgoing, energetic, passionate, and well organized.
Exceptional interpersonal skills, founded on an ability to motivate and mentor others, and deliver world class customer service.
Bachelor's degree (B.A.) from four-year college or university preferred; or two to three years related experience in the following areas or equivalent combination of education and experience.
1-2 years' experience leading and developing a team.
Proficient with Microsoft 365 applications; intermediate to advanced Excel skills.

Nice To Haves

Experience working in a CRM and/or Shopify as a plus.

Responsibilities

Achieves financial objectives by preparing an annual budget, scheduling expenditures, and planning labor needs.
Markets merchandise in accordance with sales promotions and marketing plans and seeks ways to better promote the product line and service within the store.
Provides world-class service to in-store, online, and virtual customers.
Becomes a subject matter expert in both REP’s products and standard operating processes.
Maintains a clean showroom to provide customers with an optimal and safe shopping experience.
Processes sales orders, returns, and exchanges.
Engages with the community through local outreach, events, etc.
Plans, staffs, evaluates, and directs work of employees of the DEN Showroom.
Leads a high-level team by recruiting, selecting, onboarding, and training employees.
Develops and maintains a schedule for employees, ensuring adequate personnel are on hand to provide outstanding customer support.
Ensures performance standards and procedures are met by the team on a day-to-day basis, through coaching and counseling.
Shadows and observes Retail Specialists once a month, ensuring selling behaviors match the standards set by REP.

Benefits

Medical, dental, vision insurance (Competitive Benefits packages Offered)
Health Savings Account (HSA) with employer contributions
Flexible Spending Account (FSA) options
LTD/STD, Life and AD&D (100% premiums covered by REP)
401k and Roth options with employer match up to 4%
Employee Assistance Program (EAP)
4 weeks of PTO accrued during your first year
48 hours of sick leave annually
7 paid company holidays with an additional floating holiday
Paid parental leave starting day one
Birthday - Paid day off
Unique bonus structure that rewards exceptional individual performance, as well as company-wide performance
Full access to employee gym
Employee discount on REP equipment, apparel, and supplements
Daily snacks and drinks provided by REP (for on-site employees)
Fitness-casual attire
Company and team-building events
Professional growth and development within the organization
Life-work balance