Retail Shoe Department Manager

Boscov's•Hazle Township, PA

2d•Onsite

About The Position

Boscov’s is seeking an experienced Department Manager to lead their Shoe Sales team. The company, America’s largest family-owned department store for over 100 years, emphasizes a family-like atmosphere and dedication to customer service. The ideal candidate will enjoy helping and motivating others to achieve their best.

Requirements

Collaborative manager who helps each member of their team be the best they can be each and every day
Patient & courteous with good active listening and problem solving skills
Enjoys teaching and coaching others to best service our customers
Prior retail management experience, preferably in shoes
Ability to motivate associates achieve sales goals
Entrepreneurial spirit to drive business
Strong customer service and leadership skills
Available to work varied days and hours as schedule requires, including evenings and weekends

Responsibilities

Set sales goals for associates
Coach associates to meet and exceed customer expectations by retrieving requested shoes from stockroom area, as well as additional items that meet the style and description the customer is seeking
Educate associates on products
Observe associate and customer interaction and provide feedback to further develop selling skills
Ensure department is merchandised per company standards
Oversee and coordinate daily department maintenance tasks such as merchandising, display, ad set-up, and ticketing.
Assist Shoe Stock Coordinator with stock to ensure proper placement of all incoming and outgoing merchandise
Assist with fulfillment of customer internet orders
Work as a team player to ensure every customer’s needs are met