Retail Service Rep - Garden Center - WM
About The Position
Altman Plants is hiring a Retail Service Rep to service assigned garden centers at retail store locations. The role involves handling live plants shipped on delivery racks, maintaining plant displays, and communicating with coworkers and store personnel about garden center needs. Team members may work independently or as part of a team and are expected to provide reliable customer service while following company procedures and safety guidelines. The position is outdoors and includes work in changing seasonal weather. Budgeted hours vary by season and may be affected by weather and sales demands. The company provides paid training and describes flexible scheduling options. The role requires reliable transportation to assigned stores, a valid driver's license and auto insurance, and the ability to perform frequent physical tasks, including lifting up to 50 pounds.
Requirements
- Positive attitude and teamwork skills.
- Attention to detail and problem-solving abilities.
- Ability to work independently with a strong sense of responsibility.
- Ability to report to work on time and as scheduled.
- Strong customer service skills.
- Ability to frequently lift and move up to 50 pounds.
- Comfort working in various weather conditions.
- Proof of driver's license and auto insurance.
- Reliable transportation to and from assigned stores.
- Clean DMV driving record.
- Proficiency with mobile apps for clocking in and out and completing tasks.
- Willingness to embrace and work by the company's core values.
Responsibilities
- Maintain a sales-ready appearance for plants and displays.
- Merchandise plants and remove empty racks.
- Rotate and merchandise products and add price signage.
- Regularly dispose of and record scrap from non-sellable plants.
- Assist with resets, displays, and special events.
- Communicate effectively with Altman Plants merchandisers and supervisors.
- Work cooperatively with vendors and retail associates.
- Provide feedback and inventory updates to internal teams.
- Respond to communications while on the clock.
- Complete inventory cycle counts as directed.
- Review sales reports to ensure product flow meets goals.
- Work assigned schedules, including weekends and holidays, and follow a consistent service-call schedule for assigned stores.
- Follow safety guidelines, use equipment safely, and keep work areas clean and safe.
- Use tools such as pallet jacks, pruners, and ladders.
- Follow company SOPs and execute tasks as instructed by supervisors.
- Assist in training new team members at the assigned location.
- Use a cell phone for job-related tasks, including clocking in and out, store check-in and check-out, taking photos, and completing tasks.
Benefits
- 30/60/90 Day Earn Green Bonus
- Cell phone stipend
- Auto allowance
- Paid training
- Paid time off for full-time employees
- Growth opportunities
- 401(k)
- Life insurance
- Health insurance
- Dental insurance
- Flexible spending accounts
- Vision insurance
- Short-term disability insurance
- Accident and hospital indemnity
- Employee assistance program
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
