Retail Senior Sales Associate

Tailored Brands•Palm Desert, CA
•$18 - $23

About The Position

The Retail Senior Sales Associate is responsible for the customer experience across retail, rental, custom clothing, and omni-channel businesses. The position may serve as a temporary flex key holder and act as manager on duty when needed. The role supports sales, customer service, store operations, merchandising, and team performance. Employees may have the opportunity to voluntarily work across multiple store or site locations and brands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • Customer service skills and a customer-focused approach.
  • Desire to learn and adapt to new programs.
  • Ability to work well with retail sales associates at all levels and contribute to a positive work environment.
  • Ability to stand and walk for most of a work shift; frequently bend, squat, and twist; lift up to 50 lbs.; climb a ladder to reach merchandise or supplies; and distinguish fabric patterns and colors.

Responsibilities

  • Deliver a customer-focused, world-class experience.
  • Build customer relationships from greeting through post-sale contact.
  • Use established selling techniques for retail sales, custom clothing sales, and special occasion rentals.
  • Participate in team selling and support store sales volume and metrics goals.
  • Assist with visual merchandising, store setup, other store projects, and merchandise stock counts.
  • Operate the cash register at the store point of sale.
  • Partner with store management to lead staff in meeting sales, service, and operational expectations when temporarily assigned as manager on duty.
  • Contribute to a positive, high-performing team environment through trust, commitment, and focus on results.
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