Licensed Security Guard FT

Andy Frain Services•Coral Gables, FL
•Onsite

About The Position

The Retail Security Officer helps maintain a safe and welcoming environment for customers, employees, and vendors at Shops at Merrick Park in Coral Gables, Florida. The role requires attention to detail, professionalism, and a customer-first mindset. Duties may vary based on site needs. The officer is expected to be reliable, professional, and committed to maintaining a safe environment.

Requirements

  • A State Guard license is required.
  • Strong customer service and communication skills.
  • Ability to stay alert and respond calmly in emergency situations.
  • Reliability, punctuality, and ability to follow directions.
  • Ability to write clear and accurate reports.
  • Professional appearance and demeanor.
  • High attentiveness and situational awareness.
  • Dependable and team-oriented.
  • Ability to multitask and work in a fast-paced environment.
  • Strong work ethic and a sense of urgency.

Nice To Haves

  • Prior security or customer-facing experience.
  • Familiarity with CCTV, alarms, or access control systems.

Responsibilities

  • Patrol assigned areas or maintain a fixed post to monitor activity.
  • Control access points and manage pedestrian and vehicle traffic.
  • Identify and report suspicious activity, incidents, or safety concerns.
  • Respond to alarms, emergencies, and on-site incidents.
  • Monitor CCTV cameras and security systems.
  • Complete daily activity logs, incident reports, and required documentation.
  • Maintain awareness of surroundings at all times.
  • Follow post orders, company policies, and safety procedures.
  • Maintain knowledge of emergency response protocols.
  • Inspect property for safety risks, including fire hazards and equipment issues.
  • Support loss prevention and recommend safety improvements.
  • Greet and assist customers, employees, and visitors professionally.
  • Provide directions and support as needed.
  • Maintain a visible, approachable on-site presence.
  • Arrive on time in full uniform and ready to work.
  • Stay engaged and proactive throughout the shift.
  • Follow safety, training, and compliance requirements.

Benefits

  • Weekly pay
  • Flexible scheduling
  • Employee discounts
  • Employee Assistance Program with confidential support resources
  • Supportive work environment focused on well-being
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