Seasonal Retail Sales Support Specialist - PVH Dress Shirts, Queens Center - Full Time

Macy's • Elmhurst, NY

6d • Onsite

About The Position

The Brand Sales Support Specialist, also known as a Vendor Paid Merchandise Selling Support Colleague, is a product expert who assists customers with product selection, executes merchandise standards, and maintains selling-floor presentations for the brand or vendor they represent. The role supports customer-readiness standards by delivering a memorable customer experience and maintaining a neat, clean, and organized shopping environment. It is a fast-paced position requiring flexibility, multitasking, and availability for various shifts, including nights, weekends, and holidays.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
• Good understanding of products and ability to provide customers with informed guidance.
• Comfort communicating with customers and peers.
• Ability to adapt to changing priorities and multitask in a fast-paced environment.
• Motivation to maintain product knowledge and keep current with trends and training.
• Excellent interpersonal skills and ability to work effectively with colleagues at all levels and across departments.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and ability to work independently as well as with a team.
• Ability to use electronic devices.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to perform the stated physical demands, including standing, lifting, moving, reaching, stooping, kneeling, crouching, and climbing ladders.
• Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Greet and connect with customers in a friendly, genuine way and show appreciation for their experience.
• Recommend products by identifying customer needs and inspiring purchases with relevant products and new offerings.
• Keep fitting rooms customer-ready by clearing brand-specific merchandise and returning it to the appropriate selling-floor area.
• Maintain department recovery standards, including the selling floor and fitting rooms.
• Drive and exceed department goals by executing Macy’s initiatives to grow the business.
• Communicate with vendors and managers to support sales and event promotions.
• Present merchandise effectively, ensure pricing accuracy, and process markdowns promptly and accurately.
• Foster an environment of acceptance and respect, building authentic connections with colleagues, customers, and communities.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed